Amazon Support Services Costa Rica SRL

Technology

SeasonalBenefitsAdministrator

$8000–12000k ~AI est. Costa Rica FULL TIME
The Brief

“Seasonal Benefits Administrator at Amazon Support Services Costa Rica SRL. Skills: Benefits administration, Employee support, HR processes. Provide Benefits specific assistance. Respond to inquiries”

What You'll Achieve.

Resolve inquiries on first contact

Industry & Context.

Technology
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Legally authorized to work in Costa Rica

What They're Looking For.

Must Have

1-3 years experience Benefits/HR, Bachelor's Degree related field

Nice to Have

0-10+ years contact center experience, Detail oriented, Analyze, problem solve, organize, Manage multiple priorities, Consultation and guidance experience, Bachelor's degree related field, Experience dealing with customers, Manage confidential information, Adhere to data privacy

What You'll Do.

Provide Benefits specific assistance

Connect employees with content

Intake process defects

Workflow defects to resolution teams

Resolve benefit inquiries

Escalate unresolved inquiries

How You'll Work.

Team & Collaboration

Benefits Experience & Technology Team; Benefits Center team; Tier 2 team

Communication Scope

Verbal communication; Written communication

Free ATS check

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