Nordstrom
SeasonalAlterationsStoreSupport
“Seasonal Alterations - Store Support at Nordstrom. Skills: customer service, fashion. Assist customers over the phone and at checkout with sales, returns and other transactions while delivering amazing customer service. Keep the service quick, easy and fun by listening to customer needs and sharing your love for fashion”
Industry & Context.
A knack for problem solving
Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers., Frequent use of hands for grasping, fine manipulation, pushing and pulling, Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head., Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
What They're Looking For.
Must Have
Ability to prioritize multiple tasks and requests from customers in a fast-paced environment, Excellent communication and interpersonal skills, organization and follow-through, A knack for problem solving, Proficiency with computers and an interest in learning new computer applications, Ability to work a flexible schedule based on business needs, Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers., Frequent use of hands for grasping, fine manipulation, pushing and pulling, Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head., Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
What You'll Do.
Assist customers over the phone and at checkout with sales
returns and other transactions while delivering amazing customer service
Keep the service quick
easy and fun by listening to customer needs and sharing your love for fashion
Be a great team player by doing your part of keep the department “runway ready
” including straightening up
lightly cleaning and restocking the cash wrap area and sales floor
Stay up on key fashion trends and products so you can help customers with purchase decisions as necessary
Build relationships with customers by telling them about upcoming events
Nordstrom gift cards and Nordstrom Rewards program
Flexible to support other areas of the store including order fulfillment and order pick-up
How You'll Work.
Team & Collaboration
Be a great team player by doing your part of keep the department “runway ready”
Communication Scope
Excellent communication and interpersonal skills
Applying for this Seasonal Alterations - Store Support role?
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