Hy-Vee
SeafoodService/MeatManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Seafood Service/Meat Manager at Hy-Vee. Skills: Customer service, Department management, Employee supervision. Present freshest and best quality product. Train employees”
What You'll Achieve.
Ensure profitability; Control shrink of product
Industry & Context.
Solve practical problems; Troubleshoot equipment
Exert up to 100 pounds of force, Exert up to 50 pounds of force, Exert up to 10 pounds of force constantly, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Vision from less than 20 inches to more than 20 feet, Depth perception, Color vision, Field of vision, Exposure to dirt, Exposure to noise, Exposure to temperature extremes, Exposure to dampness, Exposure to vibrations, Exposure to equipment movement hazards, Exposure to cleaning chemicals/solvents, Exposure to electrical shock, Pre employment drug screen
What They're Looking For.
Must Have
High School or equivalent experience, Food safety training, Over three years up to five years of similar or related work experience
What You'll Do.
Present freshest and best quality product
Manage department to company guidelines
Create atmosphere of friendliness and fun
Greet and speak to customers
and efficient service
Set department standards for customer service
Set department standards for employee relations
Set department standards for cleanliness
Set department standards for sanitation
Set department standards for professional appearance
Set department standards for profitability
Smile and greet customers
Learn customers' names
Address customers by name
Escort customers to products
Secure products out of reach
Load or unload heavy items
Note and pass along customer suggestions
Enhance the shopping experience
Answer telephone promptly
helpful service to callers
Train department employees
Supervise department employees
Discipline department employees
Evaluate department employees
Determine weekly work schedule
Establish daily work plan for department
Inspect signage for quality
Inspect displays for quality
Order product for replenishment
Communicate with employees regarding sales
Communicate with employees regarding ideas
Handle customer issues
Satisfy customer issues
Figure retail pricing
Ensure correct pricing
Analyze monthly sales
Prepare ad projections
Ensure proper temperatures are maintained
Ensure storage procedures are maintained
Control shrink of product
Troubleshoot equipment
Ensure equipment maintenance is performed
Adhere to department guidelines
Adhere to company guidelines
Adhere to personal hygiene guidelines
Adhere to dress guidelines
Adhere to company policies
Adhere to individual store guidelines
Report to work when scheduled
Report to work on time
Conduct inventory of the department
Ensure pricing is competitive
Check in delivered merchandise
Work in the sales area
Perform departmental duties as needed
Assist in other areas of store
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork
Communication Scope
Customer suggestions; Sales ideas
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Seafood Service/Meat Manager **Department:** Meat **FLSA** : Non-Exempt ** _General Function_** : Presents the freshest and best quality product at a competitive retail price to customers, trains employees, writes work schedules, displays merchandise, and manages the department to company guidelines and expectations. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Meat Department Manager; Assistant Meat Department Manager Positions that Report to you: Assistant Seafood/Service Meat Department Manager, Clerks ** _Primary Duties and Responsibilities:_** * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests
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