SeafoodServiceClerk

**Additional Considerations (if any):** **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Seafood Service Clerk **Department:** Seafood **FLSA** : Non-Exempt ** _General Function:_** Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Wraps, weighs, and labels product. * Reviews the status and appearance of the food for freshness, then stocks cases or rotates product. * Finishes display details including seafood for traying. * Prepare and organize seafood items for display. * Understands and practices proper sanitation procedures and ensures the work area is always