KnowBe4
Human Risk Management
SDRTeamManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“SDR Team Manager at KnowBe4. Skills: Sales Development, Team Management, Prospecting, Coaching. managing a team of 6+ Sales Development Reps. ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis”
What You'll Achieve.
meets and/or exceeds their monthly pass goals on a consistent basis; obtain pass goals for SDRs; Meet and/or exceed individual goals to contribute to the team’s success
Industry & Context.
applicant assessment, background check
What They're Looking For.
Must Have
Mastery of closing techniques, discovery questions, prospecting, building rapport, other key elements of the sales cycle, verbal and written communications, Excellent time management and organization skills
What You'll Do.
managing a team of 6+ Sales Development Reps
ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis
creating new content for email
Prospecting and developing a schedule for when emails and calls should be made to prospective customers
Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly
monthly and weekly production goals
and discuss any product changes related to prospecting
Draft new material for emails to be sent to prospective customers used to garner interest in our products
Monitor and respond accordingly to the What’s Working emails
Maintain reporting with teams passes and other relevant details
Maintain and analyze sub-statistics in order to obtain pass goals for SDRs
Identify areas of improvement for the SDR team
and coach those employees in need when appropriate
Be an expert on prospecting and other key elements that are necessary to be a top performer
Meet and/or exceed individual goals to contribute to the team’s success
Exemplify the values and mission of the Company
Handle day to day needs and requests for their SDR team
Provide genuine recommendations as to the hiring
and discipline of subordinate employees to which the Company gives significant weight
How You'll Work.
Team & Collaboration
managing a team of 6+ Sales Development Reps; Conduct a team meeting daily; Identify areas of improvement for the SDR team, and coach those employees in need when appropriate; Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees
Communication Scope
verbal and written communications
Full Job Description
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one. Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats. We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet. Clearwater positions open to candidates located in greater Tampa Bay area. The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting and developing a schedule for when emails and calls should be made to prospective customers. Responsibilities: Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting Draft new material for emails to be sent to prospective customers used to garner interest in our products Monitor and respond accordingly to the What’s Working emails Maintain reporting with teams passes and other relevant details Maintain and analyze sub-statistics in order to obtain pass goals for SDRs Identify areas of improvement for the SDR team, and coach those employees in need when appropriate. Be an expert on prospecting and other key elements that are necessary to be a top performer Meet and/or exceed individual goals to contribute to
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