SDEII

Application deadline: Jun 14, 2026 The Keya team owns and operates the Customer Experience (CX) services that power AWS User Experience Products and Platforms (UXP2), Documentation, and SDKs within US Government dedicated cloud partitions. We are responsible for the scaling, reliability, and regional expansion of these services—ensuring that AWS's government customers have a seamless, secure, and performant experience across console, SDK, and documentation touchpoints. Our work spans the breadth of AWS: from build automation and service operations to development of tools that accelerate region launches and maintain experience parity across dedicated cloud environments. We are looking for a Software Development Engineer II to help us build, scale, and operate critical services that directly impact how US Government customers interact with AWS. You'll work on a collaborative, geographically distributed team that values autonomy, ownership, and technical depth. The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Build and scale distributed services – Design, develop, and operate massively scaled services that support AWS Customer Experience products across dedicated cloud partitions, collaborating closely with engineers across multiple disciplines - Drive automation – Identify, design, and implement automation for operational processes, deployments, and infrastructure management to reduce toil and improve reliability - Troubleshoot and resolve complex issues – Partner with engineers across AWS to diagnose, root-cause, and resolve customer-impacting issues in large-scale distributed systems - Own operational excellence – Monitor service health, define and respond to alarms, maintain runbooks, and proactively identify and remediate problems before they impact