Interac
Financial Technology
ScrumMaster
Neural analysis suggests this role is
optimal for Mid candidates.
“Scrum Master at Interac. Skills: Scrum Master, Agile Coaching, Impediment Removal, Continuous Improvement. Coach teams in Agile principles and practices. Drive continuous improvement in team effectiveness”
What You'll Achieve.
Achieve effective ways of working across Agile squads; Drive continuous improvement in team effectiveness; Support effective collaboration, alignment, and ongoing improvement; Support autonomy, trust, and high performance; Support team flow, delivery predictability, and focus on agreed outcomes; Achieve more effective and mature Agile ways of working; Enhance backlog quality and readiness for delivery; Support effective inspection, adaptation, and informed decision-making; Realize goals and increase adoption of Agile values and principles
Industry & Context.
Respond calmly and resourcefully to challenging situations, roadblocks, ambiguity, conflicts and change requests; Help find pragmatic solutions to problems
Background checks, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, Social Media Check, Eligibility to work for Interac Corp. in Canada
What They're Looking For.
Must Have
5+ years of experience in a similar role, Proven experience as a Scrum Master in Agile environments, A University degree in Business Administration, Computer Science or a related field, A Scrum Master certification, Knowledge of Scrum and Agile principles/practices, An understanding of product delivery, Skills in negotiating and navigating difficult situations, Expertise working closely with internal and external stakeholders, Outstanding skills in formal, informal, large, small, verbal and written communications, A creative and process-oriented approach, A drive to continuously improve, An enthusiasm for working in a transforming environment, An appreciation for cross-team cooperation, Eligibility to work for Interac Corp. in Canada in a full-time capacity
Nice to Have
preferably on the digital or mobile side of retail, in an Agile environment, Exposure to Agile software tools such as Atlassian, Jira and Confluence, experience with web, e-Commerce and mobile technologies
What You'll Do.
Coach teams in Agile principles and practices
Drive continuous improvement in team effectiveness
Remove impediments impacting delivery
Provide coaching on Agile values
Promote understanding of Agile practices
Facilitate Scrum events
Maintain a steady delivery rhythm
Foster a self-managing
cross-functional team culture
Empower team members to make decisions
Encourage healthy team dynamics
Identify impediments impacting team performance
Support impediment resolution with stakeholders
Create an environment for continuous improvement
Support Product Owners in backlog refinement
Help clarify business value
Enable team to use meaningful metrics
Guide team in leveraging flow-based indicators
How You'll Work.
Team & Collaboration
Collaborative leadership approach; Foster trust, engagement, and professional growth; Strengthen delivery practices and overall team performance; Promote understanding and adoption of Agile practices across the team; Support effective collaboration, alignment, and ongoing improvement; Empower team members to collaborate effectively; Work with others across the organization to ensure impediments are addressed; Support Product Owners and teams in refining Product Backlog Items; Work closely with internal and external stakeholders; Appreciation for cross-team cooperation; Influence work in a multi-functional team environment
Communication Scope
Outstanding skills in formal, informal, large, small, verbal and written communications; Effectively influence and work with people at all levels
Full Job Description
**Who We Are:** **** Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. **Who You Will Work With:** The vacant Scrum Master role will report to the Practice Leader, Development - Interac Direct. The Scrum Master is accountable for enabling effective ways of working across one or more Agile squads by coaching teams in Agile principles and practices, driving continuous improvement in team effectiveness, and removing impediments that impact delivery. Through a collaborative leadership approach, the Scrum Master fosters trust, engagement, and professional growth while strengthening delivery practices and overall team performance. **What You Will Do:** * Agile Coaching & Practice Adoption 20% - Provide ongoing coaching and support to team members on Agile values, principles, and practices to reinforce consistent ways of working and build confidence in Agile delivery. Promote strong understanding and adoption of Agile practices across the team to support effective collaboration, alignment, and ongoing improvement. * Ceremony Facilitation & Team Execution 10% - Facilitate Scrum events (e.g., sprint planning, daily stand-ups, reviews, and retrospectives) to ensure they are effective, focused, and aligned with their intended outco
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