Fulfillment IQ

logistics technology

ScrumMaster

CA$90–115k Toronto, Ontario, Canada FULL TIME Remote Friendly
The Brief

“Scrum Master at Fulfillment IQ. Skills: Scrum Master, Agile principles, Scrum practices, Facilitation, Impediment removal, Team coaching. Supporting one or more Agile teams in delivering high quality software solutions. Effective facilitation of Scrum practices and Agile principles”

What You'll Achieve.

High quality software solutions; Self organizing, productive, and aligned teams; Continuous improvement; Sprint commitments met; Delivery timelines met; Quality standards met; Impediments and risks identified, removed, and escalated; Transparency and improvement driven by Agile metrics; User stories meet Definition of Ready (DoR) and Definition of Done (DoD); Cross team dependencies managed; Inter team challenges resolved; Effective coordination across teams; Stable velocity and predictable delivery flow; Measurable improvements in team engagement, morale, and collaboration; Retrospective action items consistently implemented and tracked to completion; Sprint Goal Achievement Rate; Impediment Resolution Time; Team Engagement & Morale Score; Retrospective Action Item Completion Rate; Velocity Stability

Industry & Context.

logistics technology
Problems you'll solve

Problem-solving skills; Ability to address and resolve impediments; Identify, remove, and proactively escalate impediments and risks impacting team progress; Resolve inter team challenges

What They're Looking For.

Must Have

Proven experience as a Scrum Master or in a similar agile role, Scrum Master certification (CSM, PSM I, or equivalent), understanding of Scrum and agile methodologies, Excellent facilitation, coaching, and mentoring skills, Ability to manage multiple priorities and work in a fast-paced environment, problem-solving skills and the ability to address and resolve impediments, Effective communication and interpersonal skills, Proficiency with agile project management tools (e. g. , Jira, Trello)

Nice to Have

Experience working in agile environments and with cross-functional teams, Additional agile certifications (e. g. , SAFe, AgilePM)

What You'll Do.

Supporting one or more Agile teams in delivering high quality software solutions

Effective facilitation of Scrum practices and Agile principles

Enabling teams to be self organizing

and aligned with sprint goals

Fostering a culture of continuous improvement

Guiding Agile ceremonies

Managing delivery risks

Ensuring smooth execution

Representing the team in Scrum of Scrums

Coordinating cross team dependencies

Ensuring alignment across multiple teams

Facilitate all Scrum ceremonies including Sprint Planning

Enable teams to meet sprint commitments

and quality standards

and proactively escalate impediments and risks impacting team progress

Promote self organization

and continuous improvement within the team

and communicate Agile metrics

Support the Product Owner with backlog refinement

Ensure user stories meet Definition of Ready (DoR) and Definition of Done (DoD)

Participate in Scrum of Scrums to manage cross team dependencies and resolve inter team challenges

Collaborate with other Scrum Masters to ensure effective coordination across teams

Provide regular updates on delivery status

and dependencies to stakeholders

Coach team members on Agile principles and Scrum practices

How You'll Work.

Team & Collaboration

Working closely with Product Owners, Development Teams, and key stakeholders; Representing the team in Scrum of Scrums; Coordinating cross team dependencies; Ensuring alignment across multiple teams; Collaborate with other Scrum Masters to ensure effective coordination across teams; Built working relationships with Product Owners, Development Teams, and key stakeholders; Active participation in Scrum of Scrums; Effectively coordinated with other Scrum Masters to resolve inter team challenges and improve end to end delivery

Communication Scope

Effective communication; Interpersonal skills; Communicating Agile metrics; Provide regular updates on delivery status, risks, and dependencies to stakeholders; Provide leadership with clear, data driven insights on delivery status, risks, and improvement opportunities

Process & Methodology

Agile project management, Sprint planning, Sprint execution, Delivery timelines, Delivery risks management, Delivery status updates

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