ScrumMaster

Facilitates and supports Agile teams by ensuring they follow Scrum principles, remove obstacles, enhance team collaboration, ensure smooth communication, focus on delivering high-quality, iterative results, Facilitate Scrum events, promote continuous improvement, act as a bridge between the team and external stakeholders, Facilitate events, as needed, and ensure that all events take place and are positive, productive, and kept within the timebox, Ensure quality of ceremony artefacts and continuous customer value through iteration execution, maintain backlog refinement, iterate on stakeholder feedback, Identify and facilitate the removal of conflict impacting team flow, utilizing metrics to empower the team to communicate effectively, making all work visible, Identify and escalate risks to remove impediments, shield the Squad from interruptions, Foster and coach Agile Team attributes and continuous improvement, encourage stakeholder collaboration, deputise ‘in the moment leadership’, drive high-performing team attributes, Facilitate stakeholder collaboration (e.

, business stakeholders, product teams, vendors), build trust with stakeholders, Ensure data quality, provide representation at required governance forums, if applicable, advise and influence decision making, contribute to policy development, take responsibility for operational effectiveness, Collaborate closely with other functions/ business divisions, Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function, Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, create an environment for colleagues to thrive and deliver to a consistently excellent standard, lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments, identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes, Consult on complex providing advice to People Leaders to support the resolution of escalated issues, Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda, Take ownership for managing risk and strengthening controls in relation to the work done, Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function, Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy, Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).

to solve problems creatively and effectively, Communicate complex information, Influence or convince stakeholders to achieve outcomes, spearhead the evolution of our digital landscape, driving innovation and excellence, harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences, deliver technology stack, using analytical and problem solving skills to understand the business requirements and deliver quality solutions.