Cortland
Multifamily real estate
Screening&ApplicationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Screening & Applications Specialist at Cortland. Skills: Application processing, Lease administration, Document verification. Oversee prospective applications. Administer prospective applications”
Industry & Context.
Work weekends, Extended hours
What They're Looking For.
Must Have
2+ years experience, Organization skills, Scheduling skills, Working collaboratively, Knowledge of application procedures, Knowledge of lease procedures, Knowledge of rental criteria, Knowledge of applicant consent, Knowledge of applicant processing standards, Knowledge of company privacy policies, Stellar written communication skills, Stellar verbal communication skills, Cultural adeptness, Comfort influencing leaders, Tailoring communications across all levels, Service-centered attitude, Team-building attitude, Exceptional time management skills, Exceptional administrative skills, Exceptional organizational skills, Ability to thrive in rapid-paced environment, Ability to thrive in quickly changing environment, Respect for sensitive information, Respect for confidential information
Nice to Have
Experience in multifamily, Experience in real estate, Experience in customer-focused industry, Bilingual
What You'll Do.
Oversee prospective applications
Administer prospective applications
Serve as main contact
Generate accurate leases
Execute leases before move-in
Prepare lease documents for signature
Prepare lease documents for approval
Collect supporting documentation
Review supporting documentation
Verify supporting documentation
Load documentation into OneSite
Drive conversations on pre-move-in items
Drive collections on pre-move-in items
Ensure proper insurance coverages
Ensure proper utility updates
Ensure proper lease signer agreements
Send adverse action letters
Provide daily reports to communities
Maintain reporting for Lease Specialist flow
Prepare close-out final account statements
Maintain funnel for tracking dates
Maintain CRM for tracking dates
Maintain funnel for tracking tasks
Maintain CRM for tracking tasks
How You'll Work.
Team & Collaboration
Work with applicants; Work with communities; Work with associates
Communication Scope
Written communication; Verbal communication; Tailoring communications
Full Job Description
At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Screening and Application Specialist, you work to help establish consistency in the leasing process from start to finish while providing exceptional service for applicants and associates. You act as the main point of contact for our applicants from the time they submit their application until move-in. The Lease Liaison Oversee and administrate all prospective applications Serve as the main contact during the application and approval process Generate accurate leases and execute before move-in date Work with a variety of applicants to prepare lease documents for signature and approval Follow established processes and guidelines in daily activities to do what is right for the applicant, community, and investor The Documentarian Collect, review, and verify all supporting documentation needed for approval for all lease signers, including proof of income, rental history, photo ID, employment history, and further investigation of credit/criminal as needed Ensure proper documentation is loaded into OneSite Drive conversations and collections on all pre-move-in items, working to ensure that there are proper insurance coverages, bonds, utility updates, and lease signer agreements Send any adverse action letters to denied applications The Reports Guru Engage with communities to provide daily reports Maintain reporting for Lease Specialist flow Close-out Final Account Statements Input and maintain lease data Maintain funnel and
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