SchedulingSpecialist

Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class live dealer gaming to our licensees, which include many of the world’s best-known gaming brands and now looking for talent like you to join us in our Evolution! Responsibilities: * Manage employees’ monthly shift work - schedule and any changes throughout the month based on business needs by ensuring that all shifts are always covered, and live tables work with no interruptions * Manage and approve or reject any schedule events (vacations, sick leave, maternity, paternity leaves, etc.), ensure appropriate coverage is in place * Collaborate with managers on shift in advance in case certain scheduling tasks need to be handled on shift when out of office hours * Use various internal systems including but not limited to JIRA, WIKI, MS Office and scheduling software NEVOS, etc. * Ensure that scheduling function KPI targets are achieved – rotation efficiency, overtime, native language coverage, shuffle service coverage, etc. * Attendance on meetings organized by direct manager or other departments * Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow * Responsible for specific projects and tasks * Operate in shifts, answer scheduler phone (call-outs/lateness/other emergencies which can impact the schedule) * Inform employees about changes in their schedule via phone/emails * Perform other duties, as asked by the manager, which are related to this position and which meet the qualifications * Replace colleagues during their vacations, sick leaves and other absences. Replacement takes place during working time, and it is not considered as additional work * Payroll - reporting hours from NEVOS to payroll department * Attendance Tracking - Accurate records, Distribute Documentation to management Team for Issuance * Training of new employees or other managers to cover scheduling duties while out office * Manage