Care Dimensions

SchedulingManager

$40–55k Danvers, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Scheduling Manager at Care Dimensions. Skills: scheduling operations, staff coverage, patient-centered hospice care, efficiency, responsiveness, service excellence, leadership, direct supervision, aligning staffing resources, patient needs, regulatory requirements, organizational priorities. Oversee and manage the scheduling of Hospice Aides, per diem Hospice Aides, Nursing Float positions, per diem nurses to ensure timely, appropriate coverage.. Supervise, mentor, and support Scheduling Coordin”

What You'll Achieve.

ensure optimal staff coverage to support high-quality, patient-centered hospice care; promote efficiency, responsiveness, and service excellence; align staffing resources with patient needs, regulatory requirements, and organizational priorities; maintain continuity of patient care; enhance efficiency and staff satisfaction

Industry & Context.

Problems you'll solve

problem-solving skills

What They're Looking For.

Must Have

Minimum of 2 years of scheduling experience in a healthcare setting, Proficiency with Outlook, Electronic Medical Records (EMR), and scheduling technologies, organizational, problem-solving, and communication skills, Demonstrated ability to manage competing priorities in a fast-paced environment

Nice to Have

Scheduling experience in home health or hospice care, Experience supervising or leading scheduling or administrative staff, Understanding of hospice operations, clinical workflows, and patient-centered care models

What You'll Do.

Oversee and manage the scheduling of Hospice Aides

per diem Hospice Aides

Nursing Float positions

per diem nurses to ensure timely

appropriate coverage.

and support Scheduling Coordinators

fostering accountability

Ensure schedules align with patient acuity

productivity expectations

and coverage standards.

Respond proactively to staffing changes

and urgent care needs to maintain continuity of patient care.

Collaborate closely with the Clinical Director and clinical leadership team to anticipate staffing needs and resolve scheduling challenges.

Utilize and maintain advanced scheduling tools

and Electronic Medical Records (EMR) systems to ensure accurate documentation and communication.

Monitor scheduling patterns

and opportunities for improvement to enhance efficiency and staff satisfaction.

Ensure compliance with organizational policies

and hospice standards of care.

Promote a culture of service excellence

and open communication with clinical staff.

How You'll Work.

Team & Collaboration

works closely with clinical leadership; collaborate across teams

Communication Scope

communication skills; open communication

Full Job Description

Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day. Scheduling Manager Full Time: hybrid Summary The Scheduling Manager is responsible for overseeing and coordinating the scheduling operations for Hospice Aides, per diem Hospice Aides, Nursing Float positions, per diem nurses. . This role ensures optimal staff coverage to support high-quality, patient-centered hospice care while promoting efficiency, responsiveness, and service excellence. The Scheduling Manager provides leadership and direct supervision to the Scheduling Coordinators and works closely with clinical leadership to align staffing resources with patient needs, regulatory requirements, and organizational priorities. Key Responsibilities Oversee and manage the scheduling of Hospice Aides, per diem Hospice Aides, Nursing Float positions, per diem nurses to ensure timely, appropriate coverage. Supervise, mentor, and support Scheduling Coordinators, fostering accountability, accuracy, and collaboration. Ensure schedules align with patient acuity, census changes, staff skill mix, productivity expectations, and coverage standards. Respond proactively to staffing changes, absences, and urgent care needs to maintain continuity of patient care. Collaborate closely with the Clinical Director and clinical leadership team to anticipate staffing needs and resolve scheduling challen

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