Johnson Controls

SchedulingCoordinator

$0–0k United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Scheduling Coordinator at Johnson Controls. Skills: Scheduling, Coordination, Resource management, Customer service. Coordinate Cash and collections. Track employee safety statistics”

What You'll Achieve.

Enhance customer satisfaction; Cost-effective manner

Industry & Context.

Problems you'll solve

Analyze and solve problems; Assess issues quickly; Provide solutions

Eligibility Requirements

Company vehicle provided, Tools provided, Equipment provided

What They're Looking For.

Must Have

High school diploma or equivalent, 2 years of administrative experience, Knowledge or experience with a CRM Tool, Proficient computer skills in Microsoft Word, Proficient computer skills in Excel, Proficient computer skills in PowerPoint, Proficient computer skills in Internet business applications

Nice to Have

Associate of Arts Degree or College degree, Experience in a call center environment

What You'll Do.

Coordinate Cash and collections

Track employee safety statistics

Track safety training

Manage truck inventory counts

Generate on-call schedules

Assist with customer surveys

Follow up on connected system’s needs

Schedule customer service requests

Maximize technical resource productivity

Maximize technical resource profitability

Generate customer orders

Track customer orders

Track branch inventories

Track vehicle inventories

Set up new customer accounts

Work with vendors on invoice issues

Work with vendors on shipment issues

Ensure technical service work is scheduled

Ensure technical service work is completed

Analyze technical team performance

Assess technical team performance

Adjust team performance

Order materials for Material Only SRs

Order parts for quoted jobs

Send quotes to customer

Secure PO for deficiency quotes

Maintain Customer Bill to Account Information

Ensure Specialty tools have been returned

Request Certificates of Insurance

Send Certificates of Insurance

Close Inventory Trunks

Perform Vendor Set-up

How You'll Work.

Team & Collaboration

Service Team Manager; Service and Technical Team Leaders; CRC; CSC; Diverse teams

Communication Scope

Communicate effectively

Full Job Description

*****This is an Onsite Position***** Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. **Your next incredible opportunity is just a few clicks away!** **Here 's what we have to offer** * Competitive hourly rates. * Paid vacation, holidays, and sick time. * Comprehensive benefits package, including 401K, medical, dental, and vision care – available from day one. * Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources. * Encouraging and collaborative team environment. * Dedication to safety through our Zero Harm policy. * Company vehicle, tools, and equipment provided to complete all jobs. * Scheduling and management support. * JCI Employee discount programs (The Loop by Perk Spot). **What you will do** Under general supervision, coordinates Cash and collections. Employee safety statistics, track safety training, track and manage truck inventory counts, generate on-call schedules, assist with customer surveys, and follow up on connected system’s needs. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Service and Technical Team Leaders. Generate and track customer orders, process shipments, track branch, and vehicle invent

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