Zipwater
Consumer Services
SchedulingAdvisor
“Scheduling Advisor at Zipwater. Schedule repair and planned maintenance visits. Book appointments and manage engineer diaries”
What You'll Achieve.
Achieving company targets; High level of customer satisfaction; Achieve all service levels
Industry & Context.
What You'll Do.
Schedule repair and planned maintenance visits
Book appointments and manage engineer diaries
Liaise with engineers
Send out parts to customers and engineers
Daily communications with customers internal and external
Deal with incoming customer enquiries
Ensure priority customer calls are raised correctly
Liaise with customers to advise site attendance
Actively seek to achieve all service levels
How You'll Work.
Team & Collaboration
Work as part of a team to achieve shared objectives
Communication Scope
Excellent telephone manner; Good interpersonal skills; Daily communications with customers internal and external; Dealing with incoming customer enquiries
Applying for this Scheduling Advisor role?
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What do employees actually say about Zipwater?
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