WellSky
Healthcare
Scheduler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Scheduler at WellSky. Skills: Scheduling, Client relations, Caregiver management. Answer phone calls. Respond to inquiries”
What You'll Achieve.
Ensure high-quality service experience
Industry & Context.
Problem-solving
On-call coordination duties
What They're Looking For.
Must Have
Minimum 3 years of experience in scheduling, Minimum 3 years of experience in administration, Minimum 3 years of experience in similar roles, Customer service experience
Nice to Have
Background in healthcare, Background in home care services, Experience with scheduling systems, WellSky experience a plus
What You'll Do.
Serve as liaison between caregivers
Coordinate caregiver assignments
Schedule caregiver assignments
Handle service requests
Maintain communication with clients
Maintain communication with staff
Evaluate service quality
Assist with sales activities
Assist with marketing activities
Assist with public relations activities
Update telephony records
Support payroll data entry
Maintain documentation
Maintain personnel records
Monitor scheduling systems
Ensure caregiver-client matching
Perform on-call coordination duties
Support general office coordination
How You'll Work.
Team & Collaboration
Client relationships; Caregiver relationships; Office management
Communication Scope
Verbal communication
Full Job Description
## Description Job Title: /Scheduler Schedule: Monday to Friday, 8: 00 AM – 5: 00 PM Experience Required: Minimum 2 years On site Job Overview We are seeking a highly organized and proactive Legal Assistant / Scheduler to support operations by coordinating client and caregiver relationships while ensuring a high-quality service experience. This role plays a critical part in managing schedules, handling communications, and supporting administrative and payroll processes in a fast-paced environment. Key Responsibilities • Answer phone calls and respond to inquiries in a professional and upbeat manner • Serve as a liaison between caregivers, clients, and office management • Coordinate and schedule day-to-day caregiver assignments • Ensure accurate intake and handling of referrals and service requests • Maintain ongoing communication with clients and staff to evaluate service quality • Assist with sales, marketing, and public relations activities • Handle payroll-related tasks, including: o Verifying timesheets o Updating telephony records o Supporting payroll data entry • Maintain accurate documentation and personnel records (ClearCare/WellSky preferred) • Monitor scheduling systems and ensure proper caregiver-client matching • Perform on-call coordination duties when required • Support general office coordination activities Core Competencies • Strong verbal communication skills • Excellent organizational and multitasking abilities • Customer-focused mindset • Sound judgment and decision-making • Adaptability and stress management • Resourcefulness and problem-solving skills • Positive and professional attitude Qualifications • Minimum 3 years of experience in scheduling, administration, or similar roles • Background in healthcare or home care services preferred • Experience with scheduling systems (WellSky is a plus) • Strong customer service experience • Ability to thrive in a fast-paced, high-volume environment What We’re Looking For We value candidates who: • Can h
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