PwC
SATICBusinessProcessEngineer
“SATIC Business Process Engineer at PwC. Skills: Business process analysis, Process optimisation, Stakeholder engagement, Change management. Review business processes. Map business processes”
Industry & Context.
Analyse system linkages; Analyse system interactions; Address conflicts; Engage in difficult conversations; Problem Solving; Decision Making
Up to 20% travel
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Bachelor's degree in Organisational Development, 7 - 10 years’ experience in business process analysis, Ability to map 'as is' and 'to be' business processes, Proven track record in automation, ai, and reporting, Understand and document complex business processes, Experience working on multiple concurrent projects, Familiarity with business process modelling tools, Proficient communication skills, Experience facilitating workshops, Experience engaging stakeholders at all levels
Nice to Have
Solid understanding of HR operations, Solid understanding of HR policies, Solid understanding of job evaluation systems
What You'll Do.
Review business processes
Map business processes
Analyse business processes
Identify inefficiencies
Identify improvement opportunities
Document 'as is' process states
Document 'to be' process states
Lead process workshops
Conduct interviews with stakeholders
Define project scopes
Document project objectives
Document project deliverables
Break down complex change activities
Manage process changes
Support project prioritisation
Align projects with business strategy
Align projects with organisational goals
Capture business requirements
Capture system interactions
Develop business requirement documents
Develop process guidelines
Ensure traceability between business needs
Ensure traceability between process changes
Ensure traceability between technology implementations
Ensure traceability between policy implementations
Act as liaison between business
Act as liaison between IT
Act as liaison between line managers
Act as liaison between external vendors
Facilitate communication
Coordinate activities
Present process findings
Present change impacts
Present project progress
Assist in change management activities
Prepare communication collateral
Prepare training materials
Promote process discipline
Recommend best practices
Monitor implementation of changes
Analyse post-implementation outcomes
Validate effectiveness
Identify further enhancements
How You'll Work.
Team & Collaboration
Partner with team leadership; Collaborate with project managers; Collaborate with Business Unit leads; Engage stakeholders at all levels; Liaison between business; Liaison between IT; Liaison between line managers; Liaison between external vendors; Facilitate dialogue across all levels
Communication Scope
Facilitating workshops; Engaging stakeholders; Present process findings; Present change impacts; Present project progress; Prepare communication collateral; Prepare training materials
Process & Methodology
Project planning, Project budgeting, Project execution, Project completion, Strategic planning
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