KGS LLC
Project/Program/Product Management--Technical, Technical Program Management, alexa and amazon devices
SATCOMFieldOperationsManager,KGSOperations
“SATCOM Field Operations Manager, KGS Operations at KGS LLC. Skills: Program management, Partner management, Field operations. Define requirements. Establish partnerships with field service providers”
Industry & Context.
Analytical
US Citizen, TS/SCI security clearance
What They're Looking For.
Must Have
5+ years technical product management, 5+ years working with engineering teams, 5+ years technical program management with software engineering teams, Manage programs across cross functional teams, Build processes, Coordinate release schedules, US Citizen, Obtain and maintain TS/SCI security clearance
Nice to Have
5+ years project management disciplines, Manage projects across cross functional teams, Build sustainable processes, Coordinate release schedules, Define KPIs/SLAs, Report to senior leadership
What You'll Do.
Establish partnerships with field service providers
Support KGS end user broadband deployments
Support KGS end user broadband integrations
Own business requirements
Own partner selection
Own operations per country
Track progress for interconnected workstreams
Develop field service provider selection strategy
Develop field service provider operations strategy
Develop per-country partnership roadmaps
Launch field service partnership
Develop in-country installation support models
Enhance Kuiper customer field service experience
Own end-to-end management of communication
Manage implementation of communication
Drive field service provider partnership readiness
Maintain view of risks
Maintain view of opportunities
Launch field service in new countries
Develop partner selection capability assessment
Develop partner selection plans
Evaluate commercial field service providers
Recommend commercial field service providers
Improve terminal installation
Improve field support of end customers
Communicate partnership progress
Identify partner needs
Define business requirements
Manage new field service partnerships end-to-end
Ensure high standards are maintained
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Operations teams; Supply chain teams; Program management teams; Procurement teams; Executive teams; Internal teams
Communication Scope
Communicate partnership progress; Communicate effectively
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
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