Endava

Information Technology And Services

SAPS/4HANALogistics(EWMIMLETMSupport)

$750–1100k ~AI est. Monterrey, Nuevo León, Mexico FULL TIME
The Brief

“SAP S/4HANA Logistics (EWM - IM - LE -TM Support) at Endava. Skills: SAP S/4HANA Logistics, EWM, IM, LE, TM Support. Monitor ServiceNow incident queues. Perform initial evaluation”

Industry & Context.

Information Technology And Services
Problems you'll solve

Analytical; Problem-solving

What They're Looking For.

Must Have

BAS degree in Computer Science, 5 to 8 years of experience in an SAP-related IT role, SAP configuration changes, SAP logistics processes, SAP configuration nodes, ServiceNow or similar ITIL-based service management tool

Nice to Have

Exposure to S/4HANA and ECC, Experience with modern event-based, SAP API integration, Experience supporting Oil and Gas, Process Industry, Consumer Packaged Goods (CPG) organizations

What You'll Do.

Monitor ServiceNow incident queues

Perform initial evaluation

Triage support tickets

Communicate with impacted users

Determine path to resolution

Perform SAP configuration changes

Coordinate with technical teams

Work with business users

Capture test evidence

Document actions taken

Document resolution details

How You'll Work.

Team & Collaboration

Technical teams; Business users; Cross-functional stakeholders

Communication Scope

Written communication; Verbal communication

Free ATS check

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