Parloa
Customer Experience
SAPIntegrationEngineer
Neural analysis suggests this role is
optimal for Senior candidates.
“SAP Integration Engineer at Parloa. Skills: SAP Integration, SAP BTP, API Design, Conversational AI. Own SAP integration projects end-to-end. Lead technical design and execution of integrations”
What You'll Achieve.
Improve repeatability and reduce delivery time across similar engagements; Become the global category leader in enterprise-grade conversational AI
Industry & Context.
Own integration challenges end-to-end and drive them to resolution
What They're Looking For.
Must Have
5+ years of professional experience in SAP integration engineering, SAP BTP development, or SAP technical consulting, hands-on expertise with SAP BTP Integration Suite (formerly CPI): designing, building, and operating iFlows, API proxies, and event-based integration scenarios, Solid understanding of SAP data models and APIs across one or more relevant products: S/4HANA, ECC, Service Cloud, or CRM, Proficiency with integration protocols and standards: OData (v2 and v4), REST, SOAP, OAuth2, and SAP IAS/XSUAA authentication patterns, Ability to operate independently in ambiguous, high-responsibility customer environments, Clear communicator with both SAP-native engineers and non-technical business stakeholders
Nice to Have
Experience with conversational AI, contact center platforms, or CX technology stacks in an SAP context, Familiarity with SAP AI Core, SAP Agent Builder, or similar AI extensions within the SAP ecosystem, Experience working with or for SAP system integrators in a delivery or presales engineering capacity
What You'll Do.
Own SAP integration projects end-to-end
Lead technical design and execution of integrations
Design scalable integration architecture
Define integration patterns
Build and configure integration flows
Navigate enterprise SAP constraints
production-grade connectivity solutions
Partner with customer and SAP engineers
Support partner enablement
Shape the integration practice
Translate field experience into standardized approaches
Provide structured product feedback
How You'll Work.
Team & Collaboration
Work closely with Parloa's Forward Deployed Engineering team; Partner deeply with customer and SAP engineers; Collaborate directly with customer SAP Basis, BTP, and application teams; Collaborate with SAP's own technical teams; Work with non-technical business stakeholders
Communication Scope
Clear communicator with both SAP-native engineers and non-technical business stakeholders; Translate integration complexity into decisions and delivery
Full Job Description
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role: As a SAP Integration Engineer at Parloa, you will be at the forefront of one of our most strategic partnerships, building the technical bridges between Parloa's conversational AI platform and the SAP ecosystem. Your mission is to design, implement, and operationalize integrations that connect Parloa to SAP environments across our most important enterprise customers and partners. You will be the field-facing SAP expert embedded in complex integration projects, owning the end-to-end technical path from business requirement to production integration, across SAP BTP, S/4HANA, ECC, Service Cloud, and CRM. You will work closely with Parloa's Forward Deployed Engineering team and help build the foundation for a dedicated SAP-focused delivery practice. This is a hands-on integration role at the intersection of enterprise SAP architecture, conversational AI, and customer-facing delivery. You won't just advise — you will design and build. Areas of ownership: Own SAP integration projects end-to-end: Lead the technical design and execution of integrations between Parloa and SAP environments, from PoC through production go-live. Design scalable integration architecture: Define integration patterns using SAP BTP (Integration Suite, API Management, Event Mesh), OData/REST/SOAP APIs, and middleware layers connecting SAP backends (S/4HANA, ECC, Service Cloud, CRM) to Parloa's AI platform. Build and configure inte
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