The Summit
SalonCoordinatorPartTime
“Salon Coordinator - Part Time at The Summit. Skills: front desk operation, customer service, scheduling, sales. Operation and functional management of the front desk. Suggesting retail products to all clients”
What You'll Achieve.
meet sales goals
Industry & Context.
Overcoming booking mistakes or corrective work; Responding professionally to customer service issues and promptly addressing complaints
Ability to work with chemicals and chemical compounds, Ability to stand for up to 8-hour shifts, Ability to lift up to 25 pounds
What They're Looking For.
Must Have
GED or High School diploma, Proficient in computer based business-related computer softward, Ability to handle money, count and make change
Nice to Have
Customer Service or Cosmetic industry preferred
What You'll Do.
Operation and functional management of the front desk
Suggesting retail products to all clients
upselling/suggesting larger quantities
promotions and additional services
Ability to cross-sell services
Responding professionally to customer service issues
promptly addressing complaints
Exhibiting good communication skills
Overcoming booking mistakes
handling refunds and re-do’s
Ongoing personal continuing education
Promoting business outside of the salon
Adjusting schedule to meet client needs
Acknowledging the client within sixty seconds
Answering telephone within three rings
Efficiently handles scheduling
Handling POS transactions timely and efficiently
Emphasizing pre-bookings during client check-out
Ensuring that the reception area and salon meet and exceed State Board Regulations
Maintain a clean and organized reception area
Effectively organizing time and resources to meet sales goals
Communication with Salon Management regarding issues and needs
Meeting salon guidelines for attendance and tardiness
Maintaining an updated professional appearance
How You'll Work.
Team & Collaboration
Communication with Salon Management regarding issues and needs
Communication Scope
Exhibiting good communication skills when dealing with a difficult or corrective service situation
Applying for this Salon Coordinator - Part Time role?
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