Crabtree
SalonCoordinator
“Salon Coordinator at Crabtree. Skills: front desk operation, customer service, scheduling, POS transactions. Operate front desk. Manage front desk”
What You'll Achieve.
Meet sales goals
Industry & Context.
Ability to work with chemicals and chemical compounds, Ability to stand for up to 8-hour shifts, Ability to lift up to 25 pounds
What They're Looking For.
Must Have
GED or High School diploma, Proficient in computer based business-related computer softward, Ability to handle money, count and make change
Nice to Have
Customer Service or Cosmetic industry
What You'll Do.
Suggest retail products
Respond to customer service issues
Handle booking mistakes
Continue education on products
Continue education on services
Promote business outside salon
Adjust schedule to client needs
Acknowledge client within sixty seconds
Answer telephone within three rings
Handle POS transactions
Emphasize pre-bookings
Ensure reception area meets regulations
Ensure salon meets regulations
Maintain clean reception area
Communicate with management
Meet attendance guidelines
Meet tardiness guidelines
Maintain professional appearance
How You'll Work.
Team & Collaboration
Communication with Salon Management regarding issues and needs
Communication Scope
Exhibiting good communication skills when dealing with a difficult or corrective service situation; Answering telephone with a smile, stating name and salon location; Listening for a reply before placing the client on hold
Applying for this Salon Coordinator role?
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