SalesranchManager

Join Rexel/Kellihers Electrical, Ireland’s leading electrical wholesaler. We are recruiting a Sales/Branch Manager for our Dublin 12 branch. Role Purpose: To achieve growth by surpassing the sales, margin and commercial targets for the branch and to steer the business to deliver a customer service second to none. Overseeing the daily operations of the branch, including sales, warehousing and accounts. This role is crucial for ensuring the branch operates smoothly and meets its financial and operational targets along with a high level of customer service. Key Accountabilities: Sales & Commercial Leadership • Lead and develop a high-performance sales culture across the branch, with a strong focus on accountability, customer engagement, and commercial results. • Drive branch sales growth, profitability, and margin performance in line with company targets. • Develop and execute local sales and business development strategies to increase market share and maximise opportunities within the region. • Utilise CRM systems and sales reporting tools to monitor pipeline activity, track performance, and drive sales effectiveness across the team. • Coach, support, and develop inside sales and trade counter teams to achieve individual and branch objectives. Customer Experience & Relationship Management • Build and maintain strong relationships with key customers, suppliers, and stakeholders to support retention, loyalty, and long-term growth. • Ensure the branch delivers a customer experience that is second to none through responsive service, product availability, and proactive problem-solving. • Resolve customer escalations effectively and professionally, ensuring positive outcomes and maintaining strong customer confidence. Operational & Branch Management • Oversee the day-to-day operations of the branch, ensuring efficient coordination across sales, warehousing, logistics, and administration functions. • Ensure effective inventory management, order fulfilment, and stock control