SalesforceSystemAdministrator

A little about us… Kidango (kidango.org) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships. Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential. About The Role The Salesforce System Administrator configures, maintains, and supports Kidango’s Salesforce suite of products. This role will establish and configure user accounts, develop and customize applications, perform routine maintenance and data cleanup activities to maximize performance and minimize data loss or corruption, and troubleshoot problems and issues. They must also remain current with the Salesforce landscape and maintain a detailed understanding of Kidango’s business processes. The Admin works closely with department leaders and stakeholders to identify and expand Salesforce usage and effectiveness. This position requires problem solving and analytical skills to anticipate and resolve technical issues that arise within the platform. The System Administrator must be highly collaborative and able to work and communicate well with diverse internal and external stakeholders. What You’ll Be Doing Handle all fundamental Salesforce administrative functions including routine tasks such as user account maintenance and workflows Carry out regular internal Salesforce system audits and upgrades Monitor key metrics such as usage limits, metadata