Tietoevry
Information Technology And Services
SalesforceSupportEngineerTietoTechConsulting(m/f/d)
“Salesforce Support Engineer - Tieto Tech Consulting (m/f/d) at Tietoevry. Skills: Salesforce development, Salesforce configuration, Salesforce administration, Salesforce integrations, Lightning Web Components (LWC) development, Salesforce Field Service solutions, Salesforce APIs. Develop, test, and maintain Salesforce solutions, integrations, and data migration components. Support Salesforce administration, configuration, and daily platform operations”
What You'll Achieve.
deliver reliable and scalable solutions; ensure platform reliability and security
Industry & Context.
problem-solving and troubleshooting skills; troubleshoot technical issues; proactively address issues and risks
What They're Looking For.
Must Have
3+ years of experience with Salesforce development, configuration, or administration, 2+ years of experience with Salesforce Field Service solutions, Experience building integrations between Salesforce and ERP or enterprise systems, Hands-on experience with Salesforce APIs (REST, SOAP, Metadata APIs, etc.), Proficiency in Lightning Web Components (LWC) development, Good understanding of DevOps principles, CI/CD practices, and Agile methodologies, Experience with ServiceMax functionality, including Service Flow Manager, Dispatch Processes, Service Contracts, Entitlements, Invoicing, Installed Products, or Go App, Experience with tools such as JIRA, ServiceNow, or similar platforms, problem-solving and troubleshooting skills with attention to detail, Excellent communication skills and fluent English
Nice to Have
Salesforce certifications such as Salesforce Administrator, Platform App Builder, or Platform Developer
What You'll Do.
and maintain Salesforce solutions
and data migration components
Support Salesforce administration
and daily platform operations
Troubleshoot technical issues
and provide application support
Maintain and improve CI/CD pipelines and DevOps processes
and performance optimization to ensure platform reliability and security
Collaborate with cross-functional teams on system enhancements
Participate in requirements analysis and contribute to solution improvements
Create and maintain technical documentation and support materials
Monitor platform performance and proactively address issues and risks
Recommend improvements to existing processes
How You'll Work.
Team & Collaboration
working closely with cross-functional teams and business stakeholders; Collaborate with cross-functional teams on system enhancements, deployments, and new features
Communication Scope
Excellent communication skills; fluent English
Applying for this Salesforce Support Engineer - Tieto Tech Consulting (m/f/d) role?
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