Interpath Advisory

Advisory

Salesforce-SupportAnalyst

$275–375k ~AI est. Cape Town, Western Cape, South Africa FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Salesforce - Support Analyst at Interpath Advisory. Skills: Salesforce Support, Data Quality, Reporting. Provide first-line support. Respond to queries”

Industry & Context.

Advisory
Problems you'll solve

Resolve issues; Identify data quality issues

What They're Looking For.

Must Have

2+ years Salesforce support, Basic understanding CRM systems, Comfortable working with data, Willingness to learn reporting, Attention to detail, Good communication skills, Eagerness to learn, Organised, Manage multiple small tasks

Nice to Have

Exposure to Salesforce, Experience professional services, Experience corporate environment, Track record supporting CRM

What You'll Do.

Provide first-line support

Assist onboarding new starters

Provide basic training

Support users best practices

Maintain user documentation

Maintain basic dashboards

Understand reporting needs

Translate reporting needs

Support production of reports

Perform data cleansing

Maintain account data

Update opportunity data

Identify data quality issues

Flag data quality issues

Support adherence to data standards

Assist maintaining pipeline

Ensure opportunities are up to date

Keep records accurate

Keep records complete

Prepare information for reviews

Support testing system updates

Provide feedback on issues

Provide feedback on improvements

Develop Salesforce knowledge

Develop Salesforce skills

How You'll Work.

Team & Collaboration

Work with IT; Work with senior team members; Work with Sales teams

Communication Scope

User support; Reporting needs; Pipeline reporting

Full Job Description

### **Salesforce Support Analyst ** ### **Interpath** **Gurugram, India & Cape Town, WC, South Africa ** Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring. We offer the full spectrum of restructuring services from business performance improvement and value creation through to stress, distress and insolvency offerings. Our advisory practice consists of corporate finance, transaction services, valuations, debt advisory, tax, pensions, forensic accounting and e-discovery services. We help our clients create, defend, preserve, sustain and grow value through the cycle. We work with businesses and their stakeholders across all areas of the market, from regional SMEs all the way up to large, complex multi-national organisations. Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, India, BVI, Cayman Islands, Bermuda, Barbados, Hong Kong and Singapore. By 2030 we aim to be one of the world’s leading advisory firms with a truly global footprint. ### **Role Overview** Interpath Advisory is seeking a Salesforce Support Analyst to join our Sales & Business Development function, working closely with IT. This is an entry-level opportunity for someone looking to develop their Salesforce and CRM skills in a business-facing role. You will support the day-to-day use of Salesforce across Sales and Business Development teams, helping ensure data is accurate, users are supported, and reporting provides clear insight into the firm’s pipeline and performance. You will receive hands-on experience across reporting, data management, and user support, with opportunities to grow your Salesforce expertise over time. This role does not

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