Gravie
Healthcare
SalesforceSolutionsLead
Neural analysis suggests this role is
optimal for Lead candidates.
“Salesforce Solutions Lead at Gravie. Skills: Salesforce Solutions, Health Cloud, OmniStudio. Provide technical leadership. Learn how business is doing work”
Industry & Context.
Analytical thinking; Problem solving skills
What They're Looking For.
Must Have
Bachelor's Degree or equivalent, 7 years of substantial experience in delivering Salesforce solutions, Salesforce Administrator certification required, Platform App Builder certification required, Health Cloud Specialist Superbadge required, Experience using AI to generate documentation, Experience using AI to accelerate design, Experience using AI for general business acumen
Nice to Have
Salesforce Solution Architect certification preferred, Copado Fundamentals certification preferred, Previous start up company experience
What You'll Do.
Provide technical leadership
Learn how business is doing work
Elevate capacity to serve customers
Build proof-of concepts
Resolve production issues
Demonstrate analytical thinking
Define technical scope for prototypes
Deliver solutions in Health Cloud
Deliver designs in Health Cloud
Deliver solutions in Vlocity
Deliver designs in Vlocity
Deliver solutions in Service Cloud
Deliver designs in Service Cloud
Deliver solutions in Health Cloud Care Management
Deliver designs in Health Cloud Care Management
Deliver solutions in Scheduling
Deliver designs in Scheduling
Demonstrate strategic thinking
Make data model changes
Make security model changes
Design integration solutions
Deliver integration solutions
Deliver solutions using AI
Be skilled at written communication
Be skilled at oral communication
Listen to understand problems
Ask specific questions
Understand problems customers face
Understand problems members face
Understand problems coworkers face
Identify gaps between business process
Identify gaps in Salesforce process
Provide solution options
Provide recommendations
Leverage standard Salesforce features
Make best design decisions
How You'll Work.
Team & Collaboration
Product Engineering teams; Off-shore teams; On-shore teams
Communication Scope
Written communication; Oral communication
Full Job Description
## Description Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way. A Little More About The role: We’re looking for a Salesforce Solution Lead to provide technical leadership in Salesforce technology domain. It will be essential to learn how the business is doing their work so we elevate their capacity to serve more customers. We are B2B Marketing and Sales and B2C Service, so having a variety of experience implementing solutions will ensure your success. Hands on experience building prototypes and proof-of concepts in Health Cloud and OmniStudio components will a big part of your work. We all dig into production issues to resolve issues for our users who work in all aspects of the Salesforce Quoting, Clinical Documentation, Case Management, and Lead Management solutions. You will: Demonstrate analytical thinking and problem solving skills to define technical scope for prototypes that accelerate solutions. Deliver solutions and designs in Health Cloud Group Benefits and Administration, Vlocity components, Service Cloud, Health Cloud Care Management, and Scheduling. Demonstrate strategic thinking when making data model and security model changes so they align with Master Data Management, Data Governance, Security and Compliance guidelines and standards. Design and deliver integration solutions in coordination with other Product Engineering teams Design with AI or deliver solutions using AI in accordance with compliance, security and enterprise architecture oversight Be skilled at written and oral communication because you are a key point of contact for a variety of business, operations, and technical coworkers. Listen and ask specific questions so you can quickly understand the problems that customer, members, an
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