NCS Australia

Technology

SalesforceServiceCloud&CaseManagementSpecialist

A$115–155k ~AI est. Sydney, New South Wales, Australia FULL TIME
The Brief

“Salesforce Service Cloud & Case Management Specialist at NCS Australia. Skills: Salesforce Service Cloud, Salesforce Communications Cloud, Salesforce Commerce Cloud, API Integration. Contribute across full SDLC. Design scalable Salesforce solutions”

Industry & Context.

Technology
Problems you'll solve

Technical solutions

Eligibility Requirements

Valid work rights for Australia, Undergo background checking, Probity checks, Police checks

What They're Looking For.

Must Have

Salesforce Service Cloud experience, Salesforce Sales Cloud experience, Integration experience using APIs, Experience in consulting environment, Experience in systems integrator environment, Delivery mindset across complex transformation programs, Ability to work within onshore/offshore delivery models

Nice to Have

Experience with Salesforce Communications Cloud, Experience with Salesforce Commerce Cloud, MuleSoft integration experience preferred

What You'll Do.

Contribute across full SDLC

Design scalable Salesforce solutions

Implement scalable Salesforce solutions

Work within cross-functional teams

Support fit-gap workshops

Translate business requirements

Build integrations with external platforms

Contribute to DevOps practices

Support testing activities

Support release activities

How You'll Work.

Team & Collaboration

Cross-functional teams; Engineering teams; Business analysis teams; Architecture teams; Integration teams; Global delivery teams

Communication Scope

Stakeholder engagement

Process & Methodology

SDLC

Free ATS check

Applying for this Salesforce Service Cloud & Case Management Specialist role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about NCS Australia?

Real rants from real employees. Read before you apply.

Read Company Rants →