Salesforce
AI CRM
SalesforceSeniorTechnicalManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Salesforce Senior Technical Manager at Salesforce. Skills: Salesforce technical leadership, complex Salesforce solution design and delivery, team management, customer success. designing and managing the successful delivery of complex Salesforce solutions. collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations”
What You'll Achieve.
successfully designing and managing the successful delivery of complex Salesforce solutions for our customers; meet their targets while enabling their growth; Maintain a target billable utilisation aligned to the role; Maintain billable utilisation targets for your team; deliver amazing experiences that customers love
Industry & Context.
in-depth problem solver; Ability to understand a project and debug issues
Travels to client sites for projects, estimated 50-75%, flexible with your work hours
What They're Looking For.
Must Have
14-18 years CRM experience, minimum of 10 years on the Salesforce platform, Leader of Leaders, managed a team of technical & solution implementors
Nice to Have
Active Salesforce certifications or ability to achieve relevant certifications upon hire, Experience building & growing a practice
What You'll Do.
designing and managing the successful delivery of complex Salesforce solutions
collaborate with client stakeholders to define requirements
and set and manage expectations
lead technical design sessions
design and document technical solutions aligned with client business
identify gaps between client's current and desired end states
provide oversight and governance of Salesforce projects
follow and help define coding standards
lead code reviews during projects to ensure quality and appropriate design patterns are followed
manage the technical delivery of custom development
and data migration elements of a Salesforce implementation
understand a project and debug issues
participate in activities such as technical landscape discovery
Proof-Of-Concept (POC) development with prospects
liaise with Salesforce product teams to support client implementations
lead a technical team
own customer and team engagement
maintain a target billable utilisation aligned to the role
maintain billable utilisation targets for your team
technical enablement of team members on the latest Salesforce products and processes
working with global teams for delivery across geographies
How You'll Work.
Team & Collaboration
Collaborate with client stakeholders; Lead technical design sessions; Provide oversight and governance of Salesforce projects; Lead code reviews; Lead a technical team; own customer and team engagement; Technical enablement of team members; Working with global teams for delivery across geographies
Process & Methodology
manage the successful delivery of complex Salesforce solutions, manage expectations, provide oversight and governance of Salesforce projects, manage the technical delivery of custom development, integrations, and data migration elements, maintain billable utilisation targets for your team
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Technical Consulting Senior Manager is a leader of leaders, responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to [Salesforce.com](http://salesforce.com/) products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies. You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth. **Responsibilities and Requirements** * Collaborate with client stakeholders to define requirements, deliverable
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