Inetum
IT services
SalesforceMarketingCloudApplicationSpecialist
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Salesforce Marketing Cloud Application Specialist at Inetum. Skills: Salesforce Marketing Cloud, Salesforce Data 360, application support. Manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions. Ensure monitoring, integrity, and availability of systems supporting”
What You'll Achieve.
integrity; availability of systems; compliance with ITIL best practices
Industry & Context.
problem management; application analysis
What They're Looking For.
Must Have
2–3 years in 1st and 2nd line application support roles, customer-oriented, Salesforce Marketing Cloud (mandatory)
Nice to Have
Marketing Cloud Email Specialist or Marketing Cloud Consultant certification, Knowledge of Salesforce Data 360 (Data Cloud), Certified Data 360 (Data Cloud) Consultant certification
What You'll Do.
and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions
and availability of systems supporting
Ensure compliance with ITIL best practices for incident and problem
and maintain provisioning
Deliver corrective and evolutionary
Full Job Description
Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum! Objective: Manage incidents, problems, business support, development, enhancements, and configurations within the client Salesforce Marketing Cloud and Data 360 (Data Cloud) solutions. Key Responsibilities: * Ensure monitoring, integrity, and availability of systems supporting operations; * Ensure compliance with ITIL best practices for incident and problem management; * Implement, manage, and maintain provisioning, configuration, and automation processes; * Analyze application issues; * Deliver corrective and evolutionary developments; Technologies: * PL/SQL * Salesforce Marketing Cloud (mandatory) * Salesforce Data 360 (Data Cloud) (mandatory) Your profile: * Proven minimum experience of 2–3 years in 1st and 2nd line application support roles, customer-oriented, within Salesforce Marketing Cloud; * Marketing Cloud Email Specialist or Marketing Cloud Consultant certification is preferred; * Knowledge of Salesforce Data 360 (Data Cloud); * Certified Data 360 (Data Cloud) Consultant certification is preferred.
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