SalesforceFunctionalSolutionLead

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together. We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow. We are seeking a high-caliber Salesforce Functional Solution Lead to spearhead large-scale digital transformations for enterprise clients. In this strategic, client-facing role, you will act as the definitive architectural and functional voice—bridging the gap between complex business processes and cutting-edge cloud technology. You will lead the discovery, design, and functional orchestration of complex Salesforce and Salesforce Industries (Vlocity) ecosystems. We need a seasoned consultant who can navigate heavy enterprise landscapes, design end-to-end cloud strategies, and smoothly guide clients away from legacy systems into modern, scalable solutions. Key Responsibilities * Functional Solution Leadership: Lead end-to-end solution design, business process re-engineering, and functional architecture across core Salesforce and Salesforce Industries (Vlocity) platforms. * Domain & Industry Delivery: Drive sector-specific implementations, particularly across complex verticals like Telecommunications, Public Sector/Government, and Higher Education. * Enterprise Design Strategy: Blueprint functional solutions that encompass complex Contract Management (CLM) and robust Order Management (OM) flows, ensuring seamless data synchronization across legacy and cloud environments. * High-Value Stakeholder Advisory: Act as a trusted advisor to C-suite and senior business stakeholders, running discovery work