BHG Financial
FinTech
SalesforceDeveloper-ProductionSupport
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Salesforce Developer - Production Support at BHG Financial. Skills: Salesforce Production Support, Apex Debugging, Flows Automation, LWC Development. Respond to Salesforce production issues. Resolve Salesforce incidents”
Industry & Context.
Troubleshooting; Root-cause analysis; Debugging; Problem solving
What They're Looking For.
Must Have
5+ years Salesforce development experience, Troubleshooting Salesforce production environments, Expert-level Apex debugging skills, Salesforce Flows experience, Process Automation experience, Diagnosing integration issues, REST APIs experience, Data synchronization experience, SOQL/SOSL skills, Data analysis experience, Root-cause analysis, Implement long-term solutions
Nice to Have
Experience supporting large-scale Sales
What You'll Do.
Respond to Salesforce production issues
Resolve Salesforce incidents
Handle Salesforce escalations
Troubleshoot Apex defects
Troubleshoot Flows defects
Troubleshoot LWC defects
Troubleshoot integration defects
Troubleshoot Salesforce configuration defects
Perform root-cause analysis
Implement corrective actions
Monitor platform health
Monitor system performance
Monitor integration reliability
Utilize Copado AI for troubleshooting
Analyze exception logs
Analyze integration failures
Analyze governor limit violations
Analyze automation errors
Partner with Business teams
Partner with Product teams
Partner with QA teams
Partner with Support teams
Prioritize production incidents
Resolve production incidents
Implement stability improvements
Identify reliability improvements
Identify scalability improvements
Identify maintainability improvements
Create technical documentation
Maintain technical documentation
Create knowledge articles
Maintain knowledge articles
Participate in incident reviews
Contribute to continuous improvement
Support release validation
Perform post-deployment monitoring
How You'll Work.
Team & Collaboration
Business teams; Product teams; QA teams; Support teams
Communication Scope
Explain technical issues
Full Job Description
## Description Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks. Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service. Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers. From business to personal loans to relationships with community banks, the country’s top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy. Who You Are We are seeking a highly skilled Salesforce Developer to join our Production Support Tiger Team. This role is focused on maintaining platform stability, resolving production issues, supporting business-critical operations, and delivering targeted enhancements that improve syst
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