SalesforceDeveloper

**_Job Family_ :** SAAS/PAAS/Cloud Consulting, Software Development & Support ** _Travel Required_ :** Up to 25% **_Clearance Required_ :** Ability to Obtain Secret ** _What You Will Do_ :** Break/Fix (Production Support) * Serve as a hands‑on technical resource for Salesforce production issues, including defects, data integrity problems, automation failures, permissions issues, and integration errors. * Analyze and troubleshoot issues across Salesforce configuration and custom code, including Apex, Flows, Lightning components, and integrations. * Perform root‑cause analysis (RCA) by reviewing logs, debug output, data models, automation logic, and integration behavior. * Implement fixes using configuration or code changes, following established development standards and change control processes. * Validate fixes in lower environments and support controlled deployment to production. * Provide clear technical documentation of issues, root causes, and implemented resolutions. * Partner with Business Analysts and stakeholders to communicate impacts, timelines, and resolution outcomes. Enhancements (Backlog Support) * Develop incremental enhancements based on well‑defined user stories and acceptance criteria. * Collaborate with Business Analysts and Solution Architects to refine technical approaches that align with existing platform patterns. * Implement enhancements using Salesforce best practices, minimizing risk to production stability. * Support unit testing, system testing, and UAT by resolving defects and refining solutions based on feedback. * Assist in managing a small, steady enhancement backlog alongside production support responsibilities. Production Stability and Governance * Ensure all development work adheres to established SDLC, release management, security, and auditability standards—especially in public‑sector or regulated environments. * Identify recurring issues and contribute to long‑term fixes that reduce technical debt and operational overhead. * Su