SalesforceDeveloper

Salesforce administrator Important Information Location: Singapore Job mode: Contract Job Summary: Encora is hiring a Salesforce Developer to support the development and delivery of the Next Generation Case Management Platform (NGCMP). NGCMP is a key digital initiative enabling enterprise case management operations within the Housing Management Group (HMG).You’ll design, build, and maintain scalable and secure Salesforce solutions that align with business needs. You’ll work in an Agile environment alongside Solution Architects, Product Managers, Business Analysts, QA, and UX Designers. What you will be working on Design, develop, and customize Salesforce solutions using: o Apex o Lightning Web Components (LWC) o Flows o Custom Objects o Validation Rules o Omnistudio components (where applicable) o Action Plan o Document Generation Configure and implement Salesforce platform capabilities, primarily on Public Sector Solution, Service Cloud, with potential exposure to Experience Cloud and other platform features Develop integrations between Salesforce and external systems using REST/SOAP APIs and MuleSoft integration services Participate in sprint activities including backlog grooming, sprint planning, development, testing, and deployment Develop solutions based on user stories, acceptance criteria, UX designs, and technical specifications documented in JIRA and Confluence Collaborate with Solution Architects/Tech Lead and Business Analysts/Technical Product Manager to translate business requirements into technical implementations Perform unit testing, support system integration testing, and resolve defects to ensure quality deliverables Troubleshoot and resolve issues across Salesforce environments while ensuring platform stability and minimal downtime Support deployment activities across development, SIT, UAT, staging, and production environments Follow established development standards, GitLab version control practices, and CI/CD deployment processes Create and main