Amazon.com Services LLC
Systems, Quality, Security Engineering, System Development Engineering, international stores
SalesforceDeveloperandAdmin
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Salesforce Developer and Admin at Amazon.com Services LLC. Skills: Salesforce administration, AWS systems management, Infrastructure automation. Manage Salesforce and AWS systems. Optimize Salesforce and AWS systems”
Industry & Context.
Root cause analysis; Resolve system problems
What They're Looking For.
Must Have
Automating, deploying, and supporting large-scale infrastructure, Programming with Python, Ruby, Golang, Java, C++, C#, Rust, Linux/Unix experience, CI/CD pipelines build processes
Nice to Have
Distributed systems at scale experience
What You'll Do.
Manage Salesforce and AWS systems
Optimize Salesforce and AWS systems
Provide technical support
Ensure smooth customer experience
Respond to customer inquiries
Resolve issues with Salesforce and AWS
Document root cause analysis steps
Document recommended solutions
Monitor customer service areas
Identify potential system issues
Complete setup of Salesforce customer accounts
Complete configurations of Salesforce customer accounts
Maintain Salesforce applications
Maintain AWS applications
Improve Salesforce applications
Improve AWS applications
Implement changes to applications
Develop specifications
Install new applications
Configure new applications
Test new applications
Develop system maintenance plans
Execute system maintenance plans
Consult with stakeholders
Ensure compliance with security protocols
Resolve system problems
How You'll Work.
Team & Collaboration
Consult with stakeholders
Full Job Description
Amazon's International Seller Growth (ISG) team seeks a Salesforce Developer and Admin to manage and optimize our Salesforce and AWS systems that power global seller operations. This role combines technical expertise with customer support, ensuring smooth experiences for third-party sellers registering and operating on Amazon's worldwide marketplace. You'll be instrumental in building and maintaining the technical infrastructure that enables millions of sellers to expand their businesses globally through Amazon's platform. Key job responsibilities As a Salesforce Developer & Admin you will be responsible for the day-to-day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. you will provide technical support to ensure a smooth customer experience. •Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS. •Consistently document root cause analysis steps and findings, recommended solutions. •Monitor customer service areas to identify potential system issues that could impact customer experience. •Complete setup and configuration of Salesforce customer accounts and configurations. •Maintain and improve existing Salesforce and AWS applications and processes. •Implement changes to applications within Salesforce and AWS. •Develop requirements and specifications to meet customer needs. •Install, configure, and test new applications, software, and hardware in a timely manner. •Develop and execute effective system maintenance plans. •Consult with stakeholders on application performance, scalability, and usability. •Ensure compliance with security protocols for Salesforce and AWS systems. •Resolve system problems efficiently. Basic Qualifications: - Experience in automating, deploying, and supporting large-scale infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - Experience with CI/CD pipelines build processes Pr
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