McKesson
Healthcare
SalesforceDeliveryLead
Neural analysis suggests this role is
optimal for Senior candidates.
“Salesforce Delivery Lead at McKesson. Skills: Salesforce Delivery, Project Management, Vendor Management, Stakeholder Management. Own end-to-end delivery. Provide direction and oversight”
What You'll Achieve.
Ensuring alignment to scope, timelines, quality, and budget; Ensuring system stability and SLA adherence; Accountability for outcomes
Industry & Context.
problem-solving and decision-making capabilities
What They're Looking For.
Must Have
8+ years of experience in IT delivery, project/program management, technical delivery roles, Proven experience delivering complex initiatives with multiple workstreams and dependencies, Experience managing offshore/onshore vendors and contract resources, Experience across both project-based delivery and application support (AD/AMS), understanding of Agile, Waterfall, or hybrid delivery methodologies, Ability to manage multiple concurrent initiatives in a fast-paced environment, ownership mindset with accountability for outcomes, Ability to influence and lead without formal authority, execution focus with attention to quality and timelines, Excellent stakeholder management and communication skills, problem-solving and decision-making capabilities, Degree or equivalent and typically requires 10+ years of relevant experience, Less years required if has relevant Master’s or Doctorate qualifications
Nice to Have
Experience with CRM, Salesforce, marketing technology platforms, Experience in enterprise or regulated environments, Familiarity with governance frameworks, PMO standards, delivery controls, PMP, Agile, equivalent certification
What You'll Do.
Own end-to-end delivery
Provide direction and oversight
Track delivery performance
Coordinate across project and support streams
Oversee application support
Balance competing priorities
Ensure adherence to governance standards
Provide clear status reporting
Manage stakeholder expectations
Monitor vendor performance
Identify opportunities to improve delivery efficiency
How You'll Work.
Team & Collaboration
Coordinate across project and support streams; Communicate delivery health to stakeholders and leadership; Manage stakeholder expectations, priorities, and escalations
Communication Scope
Excellent stakeholder management and communication skills; Provide clear status reporting; Communicate delivery health to stakeholders and leadership
Process & Methodology
End-to-end delivery, Project delivery, Enhancement delivery, Application support, Risk tracking, Issue tracking, Dependency tracking, Mitigation plans, Governance standards, Delivery controls, Reporting requirements, Stakeholder management, Vendor performance monitoring, Delivery efficiency improvement, Scalability improvement
Full Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. **Summary** The Salesforce Delivery Lead is a senior individual contributor responsible for end-to-end delivery across projects, enhancements, and application support. This role drives execution, ensures delivery excellence, and provides oversight to vendor and contract teams while maintaining alignment with enterprise standards and governance. **What You’ll Do** * Own end-to-end delivery across projects, enhancements, and support activities, ensuring alignment to scope, timelines, quality, and budget * Provide day-to-day direction and oversight to offshore/onshore vendors and contractor resources * Track delivery performance, including risks, issues, dependencies, and mitigation plans * Coordinate across project and support streams to ensure seamless execution * Oversee application support (AD/AMS), ensuring system stability and SLA adherence * Balance competing priorities across delivery and support demand * Ensure adherence to governance standards, delivery controls, and reporting requirements * Provide clear status reporting and communicate delivery health to stakeholders and leadership * Manage stakeholder expectations, priorities, and escalations * Monitor vendor performance against SOW deliverables and service levels * Identify opportunities to improve delivery efficiency and scalability **What You Bring** * 8+ years of experience in IT delivery, project/pro
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