Harvard University
Higher Education
SalesforceCRPTechLead
“Salesforce CRP Tech Lead at Harvard University. Skills: Salesforce, Experience Cloud, Certinia, Agile development. Develop functional expansion of Catalog, Registration, and Payment. Develop technical roadmap”
Industry & Context.
Independently analyze problems; Independently solve problems; Escalate issues
What They're Looking For.
Must Have
Excellent Salesforce technical skills, Robust knowledge of Salesforce sharing and permissions, Robust knowledge of dynamic forms, Robust knowledge of Experience Cloud, Robust knowledge of Lightning Web Components (LWCs), Robust knowledge of Apex enterprise architecture, Robust knowledge of asynchronous Apex, Robust knowledge of Apex triggers, Robust knowledge of Apex logging, Robust knowledge of Apex testing, Experience with integrations, Experience with DevOps tools, Experience with source control, Experience with Salesforce Marketing Cloud integration, Ability to explain technical options to non-technical audience, Ability to work collaboratively, Ability to independently analyze and solve problems
Nice to Have
Experience with Certinia (FinancialForce) managed package, Experience with accrual accounting, Knowledge of modern online marketing practices, Knowledge anchored by Google Analytics
What You'll Do.
Develop functional expansion of Catalog
Develop technical roadmap
Architect individual features
Expand CRP to support B2C prospecting
Expand CRP to support B2B sales growth
Expand CRP to support contract management
Expand CRP to support access and adoption
Lead technical product roadmap
Understand dependencies
Communicate dependencies
Understand priorities
Communicate priorities
Understand level of effort
Communicate level of effort
Lead and participate in governance activities
Scope system enhancement needs
Prioritize system enhancement needs
Manage agile development team
How You'll Work.
Team & Collaboration
Collaborative partnerships; Collaborative manner; Cross-functional teams; Project sponsors; Product Owner; Product Manager; CRM Services team; Salesforce community
Communication Scope
Explain technical options
Process & Methodology
Agile development, Agile team management
Applying for this Salesforce CRP Tech Lead role?
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