Harvard University

Higher Education

SalesforceCRPTechLead

$165–235k ~AI est. Cambridge, Massachusetts, United States FULL TIME
The Brief

“Salesforce CRP Tech Lead at Harvard University. Skills: Salesforce, Experience Cloud, Certinia, Agile development. Develop functional expansion of Catalog, Registration, and Payment. Develop technical roadmap”

Industry & Context.

Higher Education
Problems you'll solve

Independently analyze problems; Independently solve problems; Escalate issues

What They're Looking For.

Must Have

Excellent Salesforce technical skills, Robust knowledge of Salesforce sharing and permissions, Robust knowledge of dynamic forms, Robust knowledge of Experience Cloud, Robust knowledge of Lightning Web Components (LWCs), Robust knowledge of Apex enterprise architecture, Robust knowledge of asynchronous Apex, Robust knowledge of Apex triggers, Robust knowledge of Apex logging, Robust knowledge of Apex testing, Experience with integrations, Experience with DevOps tools, Experience with source control, Experience with Salesforce Marketing Cloud integration, Ability to explain technical options to non-technical audience, Ability to work collaboratively, Ability to independently analyze and solve problems

Nice to Have

Experience with Certinia (FinancialForce) managed package, Experience with accrual accounting, Knowledge of modern online marketing practices, Knowledge anchored by Google Analytics

What You'll Do.

Develop functional expansion of Catalog

Develop technical roadmap

Architect individual features

Expand CRP to support B2C prospecting

Expand CRP to support B2B sales growth

Expand CRP to support contract management

Expand CRP to support access and adoption

Lead technical product roadmap

Understand dependencies

Communicate dependencies

Understand priorities

Communicate priorities

Understand level of effort

Communicate level of effort

Lead and participate in governance activities

Scope system enhancement needs

Prioritize system enhancement needs

Manage agile development team

How You'll Work.

Team & Collaboration

Collaborative partnerships; Collaborative manner; Cross-functional teams; Project sponsors; Product Owner; Product Manager; CRM Services team; Salesforce community

Communication Scope

Explain technical options

Process & Methodology

Agile development, Agile team management

Free ATS check

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