Harvard University

Higher Education

SalesforceCRPTechLead

$175–245k ~AI est. Cambridge, Massachusetts, United States FULL TIME
The Brief

“Salesforce CRP Tech Lead at Harvard University. Skills: Salesforce, Experience Cloud, Agile development. Develop technical roadmap. Architect individual features”

Industry & Context.

Higher Education
Problems you'll solve

Independently analyze problems; Independently solve problems; Escalate issues

What They're Looking For.

Must Have

Excellent Salesforce technical skills, Robust knowledge of Salesforce sharing and permissions, Robust knowledge of dynamic forms, Robust knowledge of Experience Cloud, Robust knowledge of Lightning Web Components (LWCs), Robust knowledge of Apex enterprise architecture, Robust knowledge of asynchronous Apex, Robust knowledge of Apex triggers, Robust knowledge of Apex logging, Robust knowledge of Apex testing, Experience with integrations, Experience with DevOps tools, Experience with source control, Experience with Salesforce Marketing Cloud integration, Ability to explain technical options to non-technical audience, Ability to work collaboratively, Ability to independently analyze and solve problems

Nice to Have

Experience with Certinia (FinancialForce) managed package, Experience with accrual accounting, Knowledge of modern online marketing practices, Knowledge anchored by Google Analytics

What You'll Do.

Develop technical roadmap

Architect individual features

Expand CRP to support B2C prospecting

Expand CRP to support B2B sales growth

Expand CRP to support contract management

Expand CRP to support access and adoption

Lead technical product roadmap

Communicate dependencies

Communicate priorities

Communicate level of effort

Lead governance activities

Scope system enhancement needs

Prioritize system enhancement needs

Work with Product Owner

Work with Product Manager

Manage agile development team

How You'll Work.

Team & Collaboration

Cross-functional partnerships; Collaborative environment; Collaborative manner; Growing HUIT CRM Services team; Large Salesforce community

Communication Scope

Explain technical options

Process & Methodology

Agile development, Roadmap planning

Free ATS check

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