Smith+Nephew
Life Sciences
SalesforceCRMTechArchitect
Neural analysis suggests this role is
optimal for Senior candidates.
“Salesforce CRM Tech Architect at Smith+Nephew. Skills: Salesforce, CRM, Architecture, Technical Lead. Deliver CRM projects. Operate CRM services”
What You'll Achieve.
Deliver scalable solutions; Deliver sustainable solutions; Support company growth; Support company strategy; On-time delivery; On-budget delivery; High quality delivery
Industry & Context.
Solve business challenges; Solve technology challenges
Office based work, PC work, Phone work, Video Conference work, Meeting based work, Occasional International travel, Hybrid Work Model, Free Cab Transport Facility, One-Time Meal provided, Night shift allowances
What They're Looking For.
Must Have
Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant, Salesforce Certified Platform Developer1, Salesforce Certified AI Associate or Agentforce, At least two architect level certifications, Bachelor's Degree Level or above in IT
Nice to Have
Salesforce Certified Platform Developer 2, Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Experience in life sciences and/or medical device company
What You'll Do.
Capture business requirements
Prioritize development backlog
Plan delivery schedule
Oversee solution architecture
Evaluate emerging technologies
Drive innovation adoption
Advise enterprise architecture
Perform technical analysis
Create project deliverables
Develop technical solutions
Develop integration solutions
Drive solution delivery
How You'll Work.
Team & Collaboration
Work with commercial teams; Work with EMEA teams; Work with US Commercial teams; Work with CRM development teams; Work with technical architects; Work with development teams; Collaborate with cross-functional teams; Collaborate with cross-regions teams
Communication Scope
Excellent communication skills; Exceptional written skills; Exceptional verbal skills; Exceptional presentation skills
Process & Methodology
Manage end-to-end processes, Lead agile delivery processes, Plan delivery schedule
Full Job Description
**Role: Salesforce CRM Technical Architect** **Location:** Kharadi, Pune **Life Unlimited.** At Smith+Nephew, we design and manufacture technology that takes the limits off living. The individual will be involved in delivering, operating and supporting the upcoming CRM projects and services. The IT Solution Architect is responsible for working closely with EMEA, US Commercial teams and CRM development teams to deliver scalable and sustainable solutions. The individual will be a key contributor to the execution and vision of the IT Commercial strategy and roadmap for CRM. The position requires strong CRM design, implementation, and support experience in large multi-national instances of Salesforce.com. **What will you be doing?** * Wok with commercial teams to capture business requirements, prioritize a development back-log and plan a delivery schedule for the business * Design CRM solutions in areas such as Account Planning, Customers Segmentation, Territory Management, Pipeline Management, Opportunities Management, Approval Process, Customer Master Data, Marketing Automation and Service Cloud. * Oversee solution architecture and design for CRM implementation, working in conjunction with technical architects to follow defined SDLC * Evaluates and leverage CRM emerging technologies to support the company growth and strategy. * Be a thought leader and drive innovation and adoption of CRM by providing valuable strategies and solutions **Experience and Skills:** * 9+ years' experience in leading Salesforce design, build & deployment activities. * Ability to understand and solve business and technology challenges related to the implementation of CRM technologies. * Experience designing and delivering platform-based applications * Experience in managing and deploying SaaS platforms. * Experience leading agile delivery processes to guide development teams to deliver the desired business user stories * Global lead responsible in governing cross-functional/cross-regions solu
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