WNS Global Services

Business Process Management

SalesforceCRMProjectManager

Centurion, South Africa FULL TIME
The Brief

“Salesforce CRM Project Manager at WNS Global Services. Skills: Salesforce CRM, Project Management, Data Management. Manage end-to-end CRM projects. Ensure data accuracy”

What You'll Achieve.

Align CRM capabilities with business goals; Report on project performance; Drive strategic improvements

Industry & Context.

Business Process Management
Problems you'll solve

Uncover business gaps

What They're Looking For.

Must Have

5+ years in CRM administration, data management, project management, Salesforce CRM, SAP, working with stakeholders, retail environments, data architecture, client segmentation, lead scoring, dashboarding tools, Power BI, Tableau, Excel

Nice to Have

Salesforce CRM, SAP, Martech systems

What You'll Do.

Manage end-to-end CRM projects

Maintain golden client record

Uncover business gaps

Drive strategic improvements

Develop project plans

Report on project performance

Facilitate stakeholder workshops

Champion CRM best practices

How You'll Work.

Team & Collaboration

Collaborate with data vendors; Collaborate with IT teams; Collaborate with marketing; Work with stakeholders

Process & Methodology

Develop project plans, Develop timelines, Develop budgets, Develop risk mitigation strategies

Free ATS check

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