WNS Global Services
Business Process Management
SalesforceCRMProjectManager
“Salesforce CRM Project Manager at WNS Global Services. Skills: Salesforce CRM, Project Management, Data Management. Manage end-to-end CRM projects. Ensure data accuracy”
What You'll Achieve.
Align CRM capabilities with business goals; Report on project performance; Drive strategic improvements
Industry & Context.
What They're Looking For.
Must Have
5+ years in CRM administration, data management, project management, Salesforce CRM, SAP, working with stakeholders, retail environments, Salesforce, SAP, Martech systems, data architecture, client segmentation, lead scoring, dashboarding tools, Power BI, Tableau, Excel, POPIA compliance
Nice to Have
exposure to Salesforce CRM, some background SAP, working with stakeholders, retail environments
What You'll Do.
Manage end-to-end CRM projects
Maintain golden client record
Lead lead management initiatives
Uncover business gaps
Drive strategic improvements
Develop project plans
Report on project performance
Facilitate stakeholder workshops
Ensure POPIA compliance
Champion CRM best practices
How You'll Work.
Team & Collaboration
Collaborate with data vendors; Collaborate with IT teams; Collaborate with marketing; Work with stakeholders
Process & Methodology
Project management, Develop project plans, Timelines, Budgets, Risk mitigation strategies
Applying for this Salesforce CRM Project Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about WNS Global Services?
Real rants from real employees. Read before you apply.