Paradigm Treatment Centers
Healthcare
SalesforceBusinessSystemsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Salesforce Business Systems Analyst at Paradigm Treatment Centers. Skills: Salesforce administration, Business systems analysis, CRM capabilities. Serve as primary functional owner of Salesforce. Configure and maintain objects, fields, page layouts”
Industry & Context.
Problem-solving; Troubleshooting integration issues; Root cause analysis
What They're Looking For.
Must Have
3–7 years experience supporting enterprise business applications, Hands-on Salesforce administration or functional support, Demonstrated ownership of CRM platform or major application, Partnering with business stakeholders, Analytical skills, Problem-solving skills, Process mapping skills, Manage multiple priorities, Coordinate with vendors or consultants
Nice to Have
Hands-on administration of Salesforce, Experience configuring Salesforce objects, fields, security, page layouts, Experience designing and maintaining automation using Salesforce Flows, Experience with Salesforce reports and dashboards, Experience with Salesforce data management, Experience supporting or coordinating integrations, Familiarity with data quality management, Familiarity with duplicate control, Familiarity with validation strategies, Salesforce certifications preferred, Experience supporting healthcare environments preferred, Experience supporting regulated environments preferred
What You'll Do.
Serve as primary functional owner of Salesforce
Configure and maintain objects
Configure security settings and system features
Design and implement automation using Salesforce Flows
Monitor platform health
and deployment of changes
Maintain overall system stability and scalability
Partner with business stakeholders to understand processes
Translate business needs into Salesforce solutions
Identify opportunities to streamline workflows
Reduce manual work and improve data capture
Lead functional aspects of enhancements
Lead new capabilities and process improvements
Advise leadership on best practices
Advise leadership on platform capabilities
Coordinate and support integrations between systems
Troubleshoot integration issues with vendors
Establish and maintain data quality standards
Establish validation rules and governance practices
Monitor data integrity and duplicate management
Ensure consistency across records
Ensure accuracy of reports and dashboards
Ensure reliability of downstream data usage
Serve as primary escalation point for Salesforce issues
Support user onboarding and training
Support adoption of new features
Develop and maintain documentation
Develop job aids and knowledge base materials
Gather feedback from users to improve usability
Coordinate with Salesforce partners and vendors
Participate in roadmap planning
Participate in upgrades and new module implementations
Ensure changes follow testing practices
Ensure changes follow change control practices
Ensure changes follow communication practices
Maintain awareness of Salesforce updates
Recommend relevant Salesforce capabilities
How You'll Work.
Team & Collaboration
Small, collaborative IT team; Liaison between business stakeholders and IT; Liaison between business stakeholders and vendors; Coordinate with technical partners
Communication Scope
Explain technical concepts
Process & Methodology
Roadmap planning, Change management, Project delivery
Full Job Description
About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas. Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives. As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters. We are seeking a proactive and business-focused Salesforce Business Systems Analyst to serve as the primary functional owner of the organization’s Salesforce platform and related CRM capabilities. Reporting to IT leadership, this role is responsible for ensuring Salesforce effectively supports business operations through configuration, process optimization, integration management, and continuous improvement. The BSA will act as the primary liaison between business stakeholders, IT, and external vendors for all Salesforce-related initiatives, translating operational needs into scalable system solutions while maintaining platform stability, data integrity, and user adoption. This role owns the day-to-day lifecycle of the Salesforce environment, including enhancements, automation, integrations, support coordination, governance, and training. While Salesforce is the primary responsibility, this position may also support other enterprise systems as needed within a small, collaborative IT team. The ideal candidate combines strong Salesforce expertise with business process knowledge and the ability to influence outcomes across departments in a dynamic
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