SalesforceBusinessAnalyst

Studio Science is seeking a seasoned Salesforce Business Analyst who can confidently lead stakeholder discovery, uncover business needs, and translate them into actionable Salesforce solutions across the full project lifecycle. Business Analysts are responsible for facilitating discussions with our customers in order to understand and document current state business and technology processes. During these discussions the Business Analyst will seek to discover pain points and identify gaps in CRM best practices from users. The Business Analyst will support the broader delivery team in the development of future state solutions, business process flows, wireframes, system context diagrams, and other supporting documentation. Additionally the Business Analyst will be responsible for the creation and management of users stories throughout the duration of their lifecycle Responsibilities Act as a liaison between technical teams and client stakeholders, owning the functional project solution. Facilitate client discussions to document current business processes, pain points, and objectives. Identify gaps in Salesforce best practices and recommend improvements. Create and manage user stories and supporting documentation, including business process flows, wireframes, and system context diagrams. Assess the impact of proposed solutions on people, processes, and technologies. Lead sprint demos to present development and gather client feedback. Support project activities including confi guration, change management, quality assurance, and post-launch support. Provide expertise on business processes integrated with Salesforce and ensure system functionality through testing and documentation. Contribute to new product development, workflows, and ideas to enhance project outcomes. Identify risks and recommend solutions to ensure project success. Mentor less experienced team members and take on leadership responsibilities as needed. Qualifications 3+ years of experience in a Salesforce