Icf
SalesforceBusinessAnalyst
Neural analysis suggests this role is
optimal for Mid candidates.
“Salesforce Business Analyst at Icf. Skills: Salesforce implementation, Agile methodology, Requirements gathering. Engage with DHS stakeholders. Analyze current business processes”
Industry & Context.
Analytical capabilities; Problem-solving capabilities
Support US Eastern time zone, U.S. Citizenship, Reside in the U.S., Work performed in the U.S., Lived in U.S. 3 of 5 years
What They're Looking For.
Must Have
3+ years as Business Analyst, At least one Salesforce project, 3+ years experience Agile tools, 3+ years experience Microsoft Office, 1+ years user training, 1+ years technical documentation, Public Trust clearance, Active Secret clearance, U.S. Citizenship required, Reside in the U.S., Authorized to work in U.S., Work performed in the U.S., Lived in U.S. 3 of 5 years
Nice to Have
Understanding DoD security standards, Understanding federal government security standards, Experience supporting ATO processes, Experience with federal government clients, Experience with DHS, Experience with DoD, Familiarity with Salesforce functionality, Familiarity with Salesforce use cases, Salesforce Business Analyst certification, Salesforce Administrator certification, Meaningful Trailhead badge attainment, Prior user training experience, Prior technical documentation experience, Background in data migration
What You'll Do.
Engage with DHS stakeholders
Analyze current business processes
Gather requirements for solution
Translate business needs
Support low-code/no-code development
Prioritize product backlog
Refine product backlog
Create requirements specifications
Create gate review deliverables
Assist in delivering user training
Support meeting security standards
Support meeting compliance standards
Contribute to cybersecurity documentation
Facilitate communication between teams
Ensure clarity on objectives
Ensure alignment on objectives
Participate in Agile ceremonies
Provide insights on requirements
Provide insights on process improvements
Ensure deliverables meet DHS standards
How You'll Work.
Team & Collaboration
Agile ceremonies; Stakeholders; Developers; Team members
Communication Scope
Interpersonal skills; Written deliverables
Process & Methodology
Agile, Product backlog management
Full Job Description
Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. **Title: Salesforce Business Analyst** **The Work:** ICF seeks an experienced Salesforce Business Analyst to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. **Job Location:** Remote work is authorized. Must support US Eastern time zone working hours. **What You Will Do:** * Engage with DHS stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution. * Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce’s Government Cloud Platform. * Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder expectations. * Create comprehensive documentation, including process flows, requirements specifications, user guides, and deliverables required for gate reviews. * Assist in delivering user training to ensure effective adoption and use of the new Salesforce system. * Support the team in meeting DoD and federal security and compliance standards, including contributing to cybersecurity documentation for ATO approval. * Facilitate communication between stakeholders, developers, and other team members to ensure clarity and alignment on project objectives. * Participate in Agile ceremonies (e.g., sprint planning, reviews) to provide insights on requirements and process improvements. * Support gate reviews for system and acquisition lifecycle checkpoints, ensuring all deliverables meet DHS standards. **What You Will Bring With You:** * 3+ years as a Busine
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