SalesforceBusinessAnalyst

**Function** IT # **Our Company** We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. # **Job description** The Team: Hitachi, Ltd. is seeking an experienced Salesforce Business Analyst to join our dynamic team. This role will be responsible for bridging the gap between business needs and technical solutions within our Salesforce ecosystem, ensuring optimal platform utilization and driving business value. Role: * Gather, analyze, and document business requirements from various stakeholders, translating them into detailed functional specifications for Salesforce implementations and enhancements. * Conduct gap analysis between current business processes and Salesforce capabilities, identifying opportunities for optimization and improvement. * Design and recommend effective Salesforce solutions, including configuration, custom objects, workflows, validation rules, and reports/dashboards, aligning with best practices. * Collaborate closely with Salesforce developers, administrato