Ströer SE & Co. KGaA

Media

SalesforceAdministratorSupport(m/w/d)

€43–52k ~AI est. Köln, North Rhine-Westphalia, Germany FULL TIME
The Brief

“Salesforce Administrator Support (m/w/d) at Ströer SE & Co. KGaA. Skills: Salesforce Administration, IT Support, Data Management. Support users in 1st-level support. Resolve tickets in standard setup”

What You'll Achieve.

Ensure stable processes; Ensure clean data; Ensure strong platform; Achieve more with Salesforce

Industry & Context.

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Problems you'll solve

Troubleshoot Salesforce issues

What They're Looking For.

Must Have

1-2 years IT-Support experience, 1-2 years CRM-Support experience, 1-2 years Salesforce-nahe Rolle, Understand support processes, Understand ticket processes, Understand IT service processes, Salesforce Setup knowledge, Work with objects, Work with fields, Work with Record Types, Work with validation rules, Work with Excel, Work with Data Loader, Work with Import Wizard, Work with Salesforce Inspector, Salesforce Reporting experience, Salesforce Dashboards experience, Salesforce data analysis experience

Nice to Have

Salesforce Certified Administrator certification

What You'll Do.

Support users in 1st-level support

Resolve tickets in standard setup

Perform duplicate checks

Manage permission sets

Create training materials

How You'll Work.

Team & Collaboration

Work with Fachbereichen; Develop solutions together

Free ATS check

Applying for this Salesforce Administrator Support (m/w/d) role?

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