Icf
Public Sector
SalesforceAdministrator&ReleaseEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Salesforce Administrator & Release Engineer at Icf. Skills: Salesforce System Administration, Release Engineering, DevOps, Salesforce Government Cloud. Configure and maintain the Salesforce application. Manage user accounts, roles, permissions, profiles, sharing rules, and security settings”
What You'll Achieve.
Ensuring optimal performance, security, and compliance with DoD and federal standards; Ensuring minimal disruption to system operations; Ensuring all deliverables meet DHS standards; Ensuring long-term system reliability
Industry & Context.
Highly effective analytical and problem-solving capabilities
Public Trust or an Active Secret clearance, U. S. Citizenship, Reside in the U. S., Authorized to work in the U. S., All work must be performed in the U. S., Lived in the U. S. for three (3) full years out of the last five (5) years, Support US Eastern time zone working hours
What They're Looking For.
Must Have
Active Salesforce Administrator certification, 3+ years as a Salesforce Administrator for large production orgs, 3+ years of hands-on experience in DevOps practices, including software release management, version control, and deployment automation, Public Trust or an Active Secret clearance, U. S. Citizenship is required, Candidate must reside in the U. S., Candidate must be authorized to work in the U. S., All work must be performed in the U. S., Candidate must have lived in the U. S. for three (3) full years out of the last five (5) years
Nice to Have
Salesforce Advanced Administrator certification or other technical Salesforce certifications, Demonstrated proficiency in Salesforce configuration (e. g. , flows, Community Sites, custom objects, fields, validation rules, etc. ) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc. ), Experience with data migration tools (e. g. , Data Loader, Salesforce Data Import Wizard) and integration processes, Understanding of DoD and federal government security standards and experience supporting ATO processes, Experience administering OmniStudio components (Flex Cards, OmniScripts, Integration Procedures, etc. ), Familiarity with Salesforce Public Sector Solutions components, Experience with Salesforce Government Cloud implementations for federal clients, particularly DHS or DoD, Prior involvement in data migration projects from legacy systems to cloud platforms, Prior experience implementing or administering DevOps tools including code repositories, scripted actions, automated code scans, etc., Prior experience delivering user training or creating technical documentation
What You'll Do.
Configure and maintain the Salesforce application
and security settings
Customize Salesforce using its native low-code/no-code tools
Oversee release management processes
Coordinate with development teams to deploy updates
Support data migration from the legacy system
Create and maintain technical documentation
Monitor system performance
and implement enhancements
Support gate reviews for system lifecycle checkpoints
How You'll Work.
Team & Collaboration
Coordinate with development teams; Interface effectively with team members and federal clients
Communication Scope
Excellent communication and interpersonal skills
Process & Methodology
Agile methodology
Full Job Description
***We are open to supporting 100% remote work anywhere within the U.S.*** **he Work:** ICF seeks an experienced Salesforce System Administrator and Release Engineer to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. **Job Location:** Remote work is authorized. Must support US Eastern time zone working hours _._ **What You Will Do:** * Help configure and maintain the Salesforce application built on the Salesforce Government Cloud platform, ensuring optimal performance, security, and compliance with DoD and federal standards. * Manage user accounts, roles, permissions, profiles, sharing rules, and security settings to support project requirements. * Customize Salesforce using its native low-code/no-code tools to implement workflows, page layouts, Experience Cloud sites, reports, dashboards, and other system features. * Oversee release management processes, including setting up the CI/CD pipeline, scheduling, and executing software releases using DevOps best practices. * Coordinate with development teams to deploy updates, patches, and new features, ensuring minimal disruption to system operations. * Support data migration from the legacy system, including data validation, cleansing, and importing into Salesforce. * Create and maintain technical documentation for system configurations, release processes, and project deliverables. * Monitor system performance, troubleshoot issues, and implement enhancements to ensure long-term system reliability. * Support gate reviews for system lifecycle checkpoints, ensuring all deliverables meet DHS standards. **What You Will Bring With You:** * Active Salesforce Administrator certification. * 3+ years as a Salesforce Administrator for large production orgs. * 3+ years of hands-on experience in DevOps practice
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