Braze
SalesforceAdministrator,ExperienceCloud
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Salesforce Administrator, Experience Cloud at Braze. Skills: Salesforce Administration, Experience Cloud, PRM. Lead design, build, administration of Braze PRM tool. Support Partnerships team”
Industry & Context.
Resolve usability issues; Resolve technical issues; Resolve adoption issues
What They're Looking For.
Must Have
5+ years Salesforce Administration, Salesforce Administrator Certification required
Nice to Have
Experience with Salesforce Partner Ecosystem Management (PEM) highly desired, Experience with customization using Apex, Lightning Web Components, and Visualforce nice to have, Experience Cloud Consultant and/or Advanced Administrator Certification highly desired
What You'll Do.
administration of Braze PRM tool
Support Partnerships team
Create seamless external experiences
Optimize portal performance
Ensure exceptional user experience
Design and implement secure integrations
Apply Salesforce security best practices
Safeguard customer and partner information
Manage and optimize core Salesforce Platform
Design and document scalable role hierarchies
Ensure appropriate data access
Maintain data integrity
Implement and maintain platform automation
Streamline operations
Enhance user experience
Understand requirements
Contribute to scalable solution designs
Support platform and Community features implementation
How You'll Work.
Team & Collaboration
Collaborate with business analysts; Collaborate with stakeholders; Collaborate with end-users; Cross-functional, Agile environments
Process & Methodology
Agile
Full Job Description
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. Being a member of the Salesforce Team and part of the larger Business Systems division here at Braze, we leverage best-in-class analytics, technical experimentation, productized services, and bold curiosity to empower other divisions to do their best work through data-driven decisions and innovative solutions. As a Salesforce Administrator - Experience Cloud, you will be recognized for your expertise in managing and delivering Salesforce solutions that power partner-facing experiences and internal operations. Your primary focus will be leading the administration and enhancement of the Braze Partner Relationship Management (PRM) tool built on Experience Cloud and the broader Salesforce Platform, ensuring these environments are scalable, efficient, and aligned with business needs. This is an excellent opportunity to bring your experience in PRM and Salesforce platform configuration, governance, user management, process automati
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