Warner Bros. Discovery

SalesforceAdministrator

Mumbai, Maharashtra, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Salesforce Administrator at Warner Bros. Discovery. Skills: Salesforce, Business Analysis, System Administration. Plan and execute software solutions lifecycle. Create and prioritize business requirements”

What You'll Achieve.

Ensure business stakeholder and end user satisfaction goals are met; Improve adoption and understanding of Salesforce platform

Industry & Context.

Problems you'll solve

Troubleshooting systems and software

What They're Looking For.

Must Have

2+ years of prior experience in a related field, Bachelor's degree in Computer Science, Business Administration, or a related field, Deep understanding of Salesforce CRM platforms and ecosystem

What You'll Do.

Plan and execute software solutions lifecycle

Create and prioritize business requirements

Develop user stories and process flows

Integrate WBD applications with Salesforce

and maintain Salesforce platform

Provide ongoing support and system enhancements

Troubleshoot systems and software

How You'll Work.

Team & Collaboration

Work closely with business teams; Work closely with technology teams; Work closely with stakeholders; Work closely with IT stakeholders; Liaise between users, vendors, and development teams

Communication Scope

Clear communication

Process & Methodology

Project Management, Backlog Management, Prioritization

Full Job Description

**_Welcome to Warner Bros. Discovery… the stuff dreams are made of._** **Who We Are…** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role: The Salesforce Administrator is responsible for the planning and execution throughout the lifecycle of one or more software solutions within the Salesforce domain. This includes creating and prioritizing product and business requirements and working closely with business and technology teams to ensure business stakeholder and end user satisfaction goals are met. He or she will create and develop requirements and concepts for product enhancements in support of business and technology needs. This position provides a wide variety of services to our business users including business analysis and quality assurance, in support of strategic and tactical planning of systems features / functionality as well as day to day business operations. Your Role Accountabilities: BUSINESS ANALYSIS/PROJECT MANAGEMENT ● Analyze and prioritize business requirements, creating detailed functional designs that align with business goals and technological capabilities. ● Develop user stories and process flows to support the design and development of Salesforce solutions for our clients. ● Work closely with stakeholders to understand their needs, capturing detailed requirements for enhancements and new functionalities. ● Work closely with IT stakeholders to unde

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