Restaurant365

SaaS

SalesforceAdministrator

Mexico City, Mexico FULL TIME Remote Friendly
The Brief

“Salesforce Administrator at Restaurant365. Skills: Salesforce Administration, Salesforce CPQ, Data Management, Platform Governance. Handle support requests. Manage tickets”

What You'll Achieve.

Produce top-notch results; Elevate skills; Keep org operational; Maintain least-privilege model; Drive data quality; Ensure security and compliance; Drive adoption

Industry & Context.

SaaS
Problems you'll solve

Root-cause analysis; Troubleshooting

What They're Looking For.

Must Have

Salesforce administration experience, Hands-on configuration across Sales Cloud, Written and verbal communication skills in English and Spanish, Solid platform skills, User/access management, Sharing/security model, Flow automation, Validation rules, Approval processes, CPQ familiarity, Data imports/exports, Deduplication, Data quality KPIs, Basic data governance practices, Sandbox usage, Change control, Release management

Nice to Have

Service Cloud exposure, Experience Cloud exposure, Experience supporting Salesforce CPQ, Salesforce Administrator certification, Advanced Administrator certification, CPQ Specialist certification, Git exposure, Copado exposure

What You'll Do.

Handle support requests

Perform root-cause analysis

Communicate with stakeholders

Escalate issues appropriately

Support Salesforce CPQ

Administer core platform setup

Perform org health checks

Manage Sandbox environments

Implement declarative configuration

Ensure security and compliance

Participate in Agile delivery

Maintain documentation

Provide user enablement

How You'll Work.

Team & Collaboration

Partner cross-functionally; Gather feedback; Align work to team priorities; Coordinate with developers; Coordinate with data teams; Coordinate with integration teams; Collaborate with internal stakeholders

Communication Scope

Written communication; Verbal communication; English; Spanish; Effective written communication; Clear communication

Process & Methodology

Agile delivery, Refinement, Planning, Standups, Provide clear estimates, Surface risks, Meet acceptance criteria

Free ATS check

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