Flipdish
SalesforceAdministrator
Neural analysis suggests this role is
optimal for Mid candidates.
“Salesforce Administrator at Flipdish. Skills: Salesforce administration, process management, data quality. Provide day-to-day Salesforce support for Commercial users (queries, issues, access requests). Troubleshoot issues and escalate effectively”
What You'll Achieve.
Commercial users get faster, clearer, more consistent Salesforce support; Routine admin workload is reliably handled without relying solely on the Revenue Systems Lead; Data quality improves through better guidance and proactive issue spotting; Escalations arrive with context, speeding up resolution of complex issues
Industry & Context.
practical problem solving; identifying recurring issues, duplicates/inconsistencies, and proposing practical fixes/guidance; Escalations arrive with context, speeding up resolution of complex issues
What They're Looking For.
Must Have
hands-on Salesforce admin experience (role-based or project-based), experience supporting Sales/CS/Onboarding teams, Understand core admin concepts (objects/fields, permissions, users, reports/dashboards), exposure to Flow, validation rules and permission sets, Communicate clearly with end users, enjoy practical problem solving, working with the team to achieve an outcome, Work with care and structure (data quality, access changes, documentation), Take ownership, ask for help when needed, challenge poor decisions constructively
Nice to Have
Salesforce Admin certifications, Apex coding / LWC experience, Experience working with tools such as Jira, Slack, Notion, HubSpot, PandaDoc, Stripe or other commercial systems
What You'll Do.
Provide day-to-day Salesforce support for Commercial users (queries
Troubleshoot issues and escalate effectively
Handle routine admin work (users
small config changes within scope
Improve data quality by identifying recurring issues
duplicates/inconsistencies
and proposing practical fixes/guidance
Support controlled change: testing/UAT support
and documentation of what changed
Create and maintain lightweight docs/playbooks so common requests can be self-served
How You'll Work.
Team & Collaboration
partnering closely with the Revenue Systems Lead; working with the team to achieve an outcome; work closely with smart people across teams
Communication Scope
Communicate clearly with end users; clear updates
Full Job Description
At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by offering powerful, simple-to-use tech solutions backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple in a world that’s anything but. About the role We’re looking for a Salesforce Administrator to support the day-to-day operation of Salesforce across Flipdish’s Commercial teams (Sales, Customer Success, Onboarding and Commercial Operations). You’ll help users get timely support, keep data and processes clean, and make controlled configuration changes within scope - partnering closely with the Revenue Systems Lead as you grow your admin capability. What you’ll own Provide day-to-day Salesforce support for Commercial users (queries, issues, access requests) with clear updates and ownership. Troubleshoot issues and escalate effectively to the Revenue Systems Lead with notes, examples and investigation completed. Handle routine admin work (users, permissions, fields, layouts, list views, reports/dashboards) and small config changes within scope. Improve data quality by identifying recurring issues, duplicates/inconsistencies, and proposing practical fixes/guidance. Support controlled change: testing/UAT support, release checks, and documentation of what changed. Create and maintain lightweight docs/playbooks so common requests can be self-served. Challenge poor decisions and propose better ways of working. Constructive challenge is a responsibility - prioritising harmony over truth or progress is a failure of responsibility. What success looks like Commercial users get faster, clearer, more consistent Salesforce support. Routine admin workload is reliably handled without relying solely on the Revenue Systems Lead. Data quality improves through better guidance and proactive issue spotting. Escalations arrive with strong context, speeding up resolution of complex issues. About you You’ll thrive in this role if you: Have han
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